Store Assistant Manager — Lead Team & Customer Experience

Wickes; Manchester; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Annual bonus

Gainshare bonus

Pension 6%

Holiday 35 days

Colleague discount

Save-as-you-earn

Life assurance

Wellbeing support

Digital GP

Retail discounts

Job summary

Wickes in Manchester is seeking a Store Assistant Manager to lead on shift, support your team and ensure smooth store operations while delivering a brilliant customer experience.

You’ll cover responsibilities across four store areas, mentor colleagues, drive sales, and uphold safety and compliance, with travel to nearby stores as needed.

This hands-on role offers growth, flexibility, and a clear path to progress within a fast-expanding business.

Qualifications

• Experience in a customer-facing environment.
• Ability to lead and motivate a team.
• Organised, adaptable and solutions-focused.
• Strong communication and people skills.
• Takes pride in delivering a great customer experience.

Responsibilities

• Support Store Managers and lead the store in the Store Manager’s absence.
• Deliver results through sales and exceptional service.
• Inspire and support colleagues to deliver great customer service.
• Ensure the store safety, compliance and operational excellence for everyone.
• Manage day-to-day operations.

Skills

Customer service

Leadership

Communication skills

Problem-solving

Job description

Wickes in Manchester is seeking a Store Assistant Manager to lead on shift, support your team and ensure smooth store operations while delivering a brilliant customer experience.

You’ll cover responsibilities across four store areas, mentor colleagues, drive sales, and uphold safety and compliance, with travel to nearby stores as needed.

This hands-on role offers growth, flexibility, and a clear path to progress within a fast-expanding business.