Store Assistant Manager: Lead, Deliver Service & Growth

Wickes; Slough; On-site; GBP 28,000 - 35,000; Full time

Benefits offered by this job

Up to 7.5% annual bonus + up to £300 p

Up to 35 days’ holiday including bank

Life assurance

Digital GP and wellbeing support

Discounts and cashback across a wide

Job summary

Wickes is seeking a Store Assistant Manager to drive performance on the shop floor, lead from the front, support the team and deliver a brilliant customer experience. You’ll be pivotal in ensuring smooth store operations and strong customer service.

In this fast-paced role you’ll step in for the Store Manager when needed, helping customers design projects, oversee day-to-day tasks, and support colleagues to meet targets. Excellent communication and leadership are essential.

Qualifications

• Experience in a customer-facing environment.
• Ability to lead and motivate a team.
• Organised, adaptable and solutions-focused.
• Strong communication and people skills.
• Passion for delivering a great customer experience.

Responsibilities

• Support Store Manager and lead in the Store Manager’s absence.
• Deliver results through sales and exceptional service.
• Ensure store safety, compliance and operational excellence.
• Manage day-to-day store operations.
• Assist in addressing customer issues and requests.

Skills

Customer-facing experience

Team leadership

Organised and adaptable

Communication skills

Customer experience focus

Tools

POS systems

Job description

Wickes is seeking a Store Assistant Manager to drive performance on the shop floor, lead from the front, support the team and deliver a brilliant customer experience. You’ll be pivotal in ensuring smooth store operations and strong customer service.

In this fast-paced role you’ll step in for the Store Manager when needed, helping customers design projects, oversee day-to-day tasks, and support colleagues to meet targets. Excellent communication and leadership are essential.