Retail Experience Specialist – Footwear & Style

WOLVERINE WORLDWIDE INC; Braintree; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Clothing allowance

Uniform allowance

Training opportunities

Quarterly bonuses

60% off merchandise

25 days holiday

Refer a Friend bonus

Season Ticket Loan

Retail Trust access

Health plan

Company discount

Enhanced family leave

Pension plan

Job summary

Wolverine Worldwide’s Sweaty Betty UK in-store team members provide outstanding customer experiences, helping shoppers find footwear and apparel and building rapport to drive sales. You’ll share product knowledge, maintain store standards, manage stock, and follow loss prevention and safety procedures.

The role requires weekend availability and a positive, proactive attitude. Generous extras include clothing allowances, seasonal uniforms, training, bonuses and strong employee discounts.

Qualifications

• Retail experience preferred but not required.
• Ability to deliver exceptional customer service in a fast-paced environment.
• Strong communication and enthusiasm to learn about products.

Responsibilities

• Create amazing customer experiences through authentic service.
• Hit sales targets and performance metrics.
• Educate customers on product features and benefits.
• Maintain store standards, merchandising, and stock accuracy.
• Handle cash and follow security and safety procedures.
• Encourage loyalty by sharing upcoming collection launches.

Skills

Excellent communication

Positive attitude

Enthusiasm to learn

Brand passion

Work well under pressure

Weekend availability

Education

High School diploma or equivalent

Job description

Wolverine Worldwide’s Sweaty Betty UK in-store team members provide outstanding customer experiences, helping shoppers find footwear and apparel and building rapport to drive sales. You’ll share product knowledge, maintain store standards, manage stock, and follow loss prevention and safety procedures.

The role requires weekend availability and a positive, proactive attitude. Generous extras include clothing allowances, seasonal uniforms, training, bonuses and strong employee discounts.