Seasonal Retail Associate — Customer Experience & Sales

WOLVERINE WORLDWIDE INC; Farnham; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Generous clothing allowance

Seasonal uniform allowance

Excellent training & development

Quarterly bonuses

60% off Sweaty Betty merchandise

25 days holiday (pro-rated)

Refer a Friend bonus

Season Ticket Loan

Access to Retail Trust

Health Cash Plan via Medicash

Wolverine Worldwide discount

Enhanced Family Leave

People Pension

Job summary

Wolverine Worldwide Inc. is seeking in-store retail staff to deliver exceptional customer service and drive sales in our UK Sweaty Betty locations.

You will assist customers with shoe and apparel selections, styling advice, and creating a welcoming shopping atmosphere. The role emphasizes strong communication, a positive attitude, and enthusiasm to learn about our product lines, with opportunities to contribute to merchandising and stock management.

Qualifications

• Flexible schedule and availability to work weekends and holidays.
• Retail sales experience is preferred, but not required.
• Passion for our brands and brand lifestyles.
• Excellent communication skills.
• A positive and professional attitude.
• Enthusiasm to learn and to share your product knowledge.
• Ability to work well under pressure in a fast-paced, sales-driven atmosphere.

Responsibilities

• Creating amazing experiences for our customers through offering authentic customer service that will leave a lasting impression.
• Achieving sales targets and performance metrics.
• Interact with our wonderful customers and educate them on our product, striving to build rapport and lasting relationships.
• Store Standards - maintaining store standards, front and back, including visual merchandising, managing deliveries, maintaining stock replenishment, helping loss prevention and adhering to health & safety procedures.
• Be responsible for cash management and adhere to all policy and procedures for security & health & safety and stock accuracy standards.
• Encourage customer loyalty by discussing upcoming collection launches and obtaining customer data.

Skills

Flexible schedule

Retail experience

Brand passion

Strong communication

Positive attitude

Learner mindset

Pressure tolerance

Education

High school diploma or equivalent

Job description

Wolverine Worldwide Inc. is seeking in-store retail staff to deliver exceptional customer service and drive sales in our UK Sweaty Betty locations.

You will assist customers with shoe and apparel selections, styling advice, and creating a welcoming shopping atmosphere. The role emphasizes strong communication, a positive attitude, and enthusiasm to learn about our product lines, with opportunities to contribute to merchandising and stock management.