Store Experience Associate – Fashion Footwear & Style

WOLVERINE; East Kilbride; On-site; GBP 21,000 - 32,000; Full time

Benefits offered by this job

Generous clothing allowance

Seasonal uniform allowance

Excellent training & development

Quarterly bonuses

60% off Sweaty Betty merchandise

25 days holiday (pro-rated if part‑tim

Refer a Friend bonus scheme

Season Ticket Loan

Access to Retail Trust

Health Cash Plan

Wolverine Worldwide discount

Enhanced Family Leave

People Pension

Job summary

Wolverine Worldwide operates Sweaty Betty stores in the UK, delivering memorable in-store experiences through authentic customer service and expert product knowledge. You will assist customers with footwear and outfits while building rapport and loyalty in a fast-paced retail setting.

Ideal candidates are passionate about our brands, flexible for weekends and holidays, and ready to contribute to store merchandising, stock replenishment, and loss prevention.

Qualifications

• Flexible schedule and availability to work weekends and holidays
• Retail sales experience is preferred, but not required
• Passion for our brands and brand lifestyles
• Excellent communication skills
• A positive and professional attitude
• Enthusiasm to learn and to share your product knowledge
• Ability to work well under pressure in a fast-paced, sales-driven atmosphere

Responsibilities

• Creating amazing experiences for our customers through offering authentic customer service that will leave a lasting impression.
• Achieving sales targets and performance metrics.
• Interact with our wonderful customers and educate them on our product, striving to build rapport and lasting relationships.
• Store Standards -maintaining store standards, front and back, including visual merchandising, managing deliveries, maintaining stock replenishment, helping loss prevention and adhering to health & safety procedures.
• Be responsible for cash management and adhere to all policy and procedures for security & health & safety and stock accuracy standards.
• Encourage customer loyalty by discussing upcoming collection launches and obtaining customer data.

Skills

Flexible schedule

Retail sales experience

Brand passion

Excellent communication skills

Positive attitude

Enthusiasm to learn

Ability to work under pressure

Job description

Wolverine Worldwide operates Sweaty Betty stores in the UK, delivering memorable in-store experiences through authentic customer service and expert product knowledge. You will assist customers with footwear and outfits while building rapport and loyalty in a fast-paced retail setting.

Ideal candidates are passionate about our brands, flexible for weekends and holidays, and ready to contribute to store merchandising, stock replenishment, and loss prevention.