Store Assistant (Cardiff, Whitchurch )

Cancer Research UK; Cardiff; On-site; GBP 17,000 - 21,000; Part time

Benefits offered by this job

Substantial retirement plan

Generous leave allowance

Discounts on travel to technology

Gym membership

Job summary

Cancer Research UK is seeking a motivated Store Assistant to join its trading team in Cardiff. You will act as an ambassador for the charity, helping customers, supporters and the community while representing the brand in-store.

You will support sales, fundraising goals and shop presentation, with opportunities to engage with diverse community networks and campaigns. This role offers a friendly, busy environment and a strong benefits package.

Qualifications

• Excellent customer service skills and experience in busy retail or charity shop environments.
• Ability to manage own workload and work independently when required, while collaborating with the team.
• Strong communication abilities and the willingness to engage with community and supporters.

Responsibilities

• Provide excellent customer and supporter service.
• Work as part of the shop team to meet sales and fundraising targets.
• Maintain shop standards, visuals, safeguarding compliance and health and safety.
• Build relationships with local community and Cancer Research UK colleagues.
• Support fundraising events to reach targets.

Skills

Customer service

Team player

Communication

Retail experience

Workload management

Fashion interest

Job description

Millions of bargain-hunters. Endless pre-loved items. One meaningful purpose.

Retail store assistant £12.71 per hour plus benefits Reports to: Shop manager Department: Trading Location: Cardiff, Whitchurch Contract: Fixed-term contract ending 1st February 2027 Working hours: Part time 8 hours per week Closing date: 18th October 2026 23:55 External: 18th October 2026 23:55 Internal: In line with organisational policy this role will remain open for internal applications until: 18th October 2026 23:55

The internal title for this role is Shop Assistant. Please note: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship.

At Cancer Research UK, we exist to beat cancer. We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That’s why we’re looking for someone talented, someone who wants to develop their skills, someone like you.

We’re looking for a motivated store assistant to join Cancer Research UK’s trading team. You’ll be acting as an ambassador for Cancer Research UK. Your shop will be a place where your community gets to meet our people, understand our brand, and see some of the great things we do. In a lively, vibrant working environment, you’ll discover something new every day, whether it’s a new high street trend, a new community network or a talent you never knew you had. You’ll also be surrounded by people who are as dedicated to beating cancer as you are.

What will I be doing?

• Providing excellent customer and supporter service.
• Working as an integral part of the shop team to achieve ambitious sales and fundraising targets.
• Assisting with maintaining shop standards including visual presentation, safeguarding compliance and health and safety.
• Creating relationships with your local community and Cancer Research UK colleagues.
• Supporting fundraising events for your store to achieve fundraising targets.

What skills are you looking for?

• An understanding of what makes great customer service.
• Experience of working in a busy customer service environment.
• The ability to manage your own workload and work independently when required.
• The ability to work well in a team.
• Excellent communication skills.
• And ideally
• An understanding or an interest in fashion.
• Retail experience.

What will I gain?

Each and every one of our employees contributes to our progress and is supporting our work to beat cancer. We think that’s impressive.

In return, we make sure you are supported by a generous benefits package, a wide range of career and personal development opportunities and high-quality tools, policies and processes to enable you to do your job well. Our benefits package includes a substantial retirement plan, a generous and flexible leave allowance, discounts on anything from travel to technology, gym membership, and much more. Our work – from funding cutting-edge research to developing public policy – will change the world. It’s exciting to be part of our team.

We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented. We want to see every candidate performing at their best throughout the job application process, interview process and whilst at work. We therefore ask you to inform us of any concerns you have or any adjustments you might need to enable this to happen.

Please contact [e-mail] or 020 3469 8400 as soon as possible. Unfortunately, we are unable to recruit anyone below the age of 18, so that we can protect young people from health & safety and safeguarding risks.

We’re the world’s leading cancer charity, dedicated to saving and improving lives with our research. We work to reduce the impact of cancer on people’s day-to-day lives through our research, influence and information. We are beating cancer – step by step, day by day. Our work means that people with cancer live better lives through earlier diagnosis and kinder, more effective treatments. Find a purposeful career that will empower you to grow and collaborate with like-minded experts.