Store Assistant - 16 hours - Sweaty Betty

WOLVERINE WORLDWIDE INC; London; On-site; GBP 20,000 - 30,000; Part time

Job summary

An established industry player seeks enthusiastic team members to create exceptional customer experiences in a vibrant retail environment. This role involves engaging with customers, achieving sales targets, and maintaining store standards while promoting brand loyalty. The company values diversity and inclusion, aiming to empower its employees and customers alike. With a generous clothing allowance, training opportunities, and a supportive culture, this position is perfect for those passionate about retail and eager to make a difference. Join a team that celebrates individuality and fosters a sense of belonging!

Benefits

Generous clothing allowance

Training & development opportunities

Quarterly bonuses

60% off all Sweaty Betty merchandise

Pro-rated 25 days holiday for part-time

Refer a Friend bonus scheme

Season Ticket Loan

Access to Retail Trust for advice and support

Budget for fitness classes

Health Cash Plan with Medicash post-probation

Qualifications

• Flexible schedule including weekends and holidays.
• Passion for brands and lifestyles is essential.

Responsibilities

• Create memorable customer experiences through authentic service.
• Achieve sales targets and performance metrics.
• Maintain store standards and manage stock replenishment.

Skills

Retail sales experience

Excellent communication skills

Positive attitude

Ability to work under pressure

Education

High School diploma or equivalent

Job description

Current employees, please apply in Workday.

Wolverine Worldwide is a global marketer of branded footwear, apparel, and accessories. With an established global footprint that spans approximately 200 countries and territories, as well as a robust infrastructure, Wolverine Worldwide is dedicated to advancing the following brands: Bates, Chaco, Cat Footwear, Harley Davidson Footwear, Merrell, Saucony, Sweaty Betty, and Wolverine. Our continued success is driven by our mission: to empower, engage, and inspire our consumers every step of the way.

Our team members are the heart of our stores worldwide, bringing passion and going above and beyond to ensure an exceptional customer experience. From entry to exit, your role is to ensure our customers enjoy their time with us, whether helping them choose shoes or style outfits.

Key Responsibilities

1. Create memorable customer experiences through authentic service.
2. Achieve sales targets and performance metrics.
3. Interact with customers, educate them on products, build rapport and relationships.
4. Maintain store standards, visual merchandising, manage deliveries, stock replenishment, support loss prevention, and adhere to health & safety procedures.
5. Manage cash and follow policies for security, safety, and stock accuracy.
6. Promote customer loyalty by discussing upcoming launches and collecting customer data.

Knowledge, Skills, and Abilities

• Flexible schedule, including weekends and holidays.
• Retail sales experience preferred but not required.
• Passion for our brands and lifestyles.
• Excellent communication skills.
• Positive, professional attitude.
• Enthusiasm for learning and sharing product knowledge.
• Ability to work under pressure in a fast-paced environment.

US Candidates Only

• Compliance with Company’s AAP/EEO policies.
• High School diploma or equivalent.

Working Conditions

• Retail environment.

The Extras

• Generous clothing allowance.
• Training & development opportunities.
• Quarterly bonuses.
• 60% off all Sweaty Betty merchandise.
• Pro-rated 25 days holiday for part-time.
• Refer a Friend bonus scheme.
• Season Ticket Loan.
• Access to Retail Trust for advice and support.
• Budget for fitness classes per store.
• Access to Sample sales.
• Health Cash Plan with Medicash post-probation.
• Enhanced Family Leave policy.
• Cycle to work & Buzz bike schemes.

Our DEI Commitment

We strive to create a culture that celebrates diversity, embodies inclusion, and promotes equity. We are committed to listening, learning, and making meaningful changes to foster a sense of belonging. Our mission: "to embed diversity, equity, and inclusion at the heart of our business, creating a culture of belonging that empowers everyone to be their authentic selves." We acknowledge our journey and are dedicated to continuous improvement, working with our DEI committee and collective to champion inclusivity because when we say all, we mean it.