Store Assistant - 16 hours - Sweaty Betty

WOLVERINE WORLDWIDE INC; London; On-site; GBP 20,000 - 30,000; Part time

Job summary

Ein etabliertes Unternehmen im Einzelhandel sucht leidenschaftliche Teammitglieder, die den Kundenservice auf ein neues Level heben. In dieser Rolle schaffen Sie unvergessliche Erlebnisse und helfen Kunden, die richtigen Produkte auszuwählen. Mit einer flexiblen Arbeitszeit und einem positiven, professionellen Auftreten tragen Sie zur Erreichung der Verkaufsziele bei und fördern die Kundenbindung. Das Unternehmen bietet eine Vielzahl von Vorteilen, darunter großzügige Rabatte und Entwicklungsmöglichkeiten, um sicherzustellen, dass Sie in einem unterstützenden und dynamischen Umfeld wachsen können.

Benefits

Großzügiges Bekleidungsbudget

Schulungs- und Entwicklungsmöglichkeiten

Vierteljährliche Boni

60% Rabatt auf Sweaty Betty Merchandise

Pro-rata 25 Tage Urlaub für Teilzeitmitarbeiter

Freunde-werben-Freunde-Bonus

Jahreskarten-Darlehen

Zugang zu Retail Trust für Unterstützung

Budget für Fitnesskurse pro Geschäft

Zugang zu Musterverkäufen

Qualifications

• Erfahrung im Einzelhandel ist von Vorteil, aber nicht erforderlich.
• Leidenschaft für die Marken und deren Lebensstile.

Responsibilities

• Schaffung unvergesslicher Erlebnisse durch authentischen Kundenservice.
• Erreichen von Verkaufszielen und Leistungskennzahlen.

Skills

Kommunikationsfähigkeiten

Kundenservice

Flexibilität

Positive Einstellung

Verkaufserfahrung

Education

High School Diploma oder gleichwertig

Job description

Current employees, please apply in Workday.

Wolverine Worldwide is a global marketer of branded footwear, apparel, and accessories. With an established global footprint spanning approximately 200 countries and territories, Wolverine Worldwide is dedicated to advancing its portfolio of brands, including Bates, Chaco, Cat Footwear, Harley Davidson Footwear, Merrell, Saucony, Sweaty Betty, and Wolverine. Our continued success is driven by our simple mission: to empower, engage, and inspire our consumers every step of the way.

Our team members are the heart of our stores worldwide, bringing passion and dedication to ensure an exceptional customer experience. From greeting customers to assisting with product selection and styling, your core responsibility is to make sure our customers enjoy their time with us.

Key Responsibilities

1. Create memorable experiences through authentic customer service.
2. Achieve sales targets and performance metrics.
3. Interact with customers, educate them about our products, and build lasting relationships.
4. Maintain store standards, including visual merchandising, managing deliveries, stock replenishment, loss prevention, and safety procedures.
5. Manage cash and adhere to security, health, safety, and stock accuracy policies.
6. Promote customer loyalty by discussing upcoming collections and gathering customer data.

Knowledge, Skills, and Abilities

• Flexible schedule, including weekends and holidays.
• Retail sales experience is preferred but not required.
• Passion for our brands and their lifestyles.
• Excellent communication skills.
• Positive, professional attitude.
• Enthusiasm for learning and sharing product knowledge.
• Ability to work under pressure in a fast-paced environment.

US Candidates Only

• Compliance with company’s AAP/EEO policies.
• High School diploma or equivalent.

Working Conditions

• Retail environment.

The Extras

• Generous clothing allowance.
• Training and development opportunities.
• Quarterly bonuses.
• 60% discount on all Sweaty Betty merchandise.
• Pro-rated 25 days holiday for part-time employees.
• Refer a Friend bonus scheme.
• Season Ticket Loan.
• Access to Retail Trust for support and advice.
• Budget for fitness classes per store.
• Access to sample sales.
• Health Cash Plan with Medicash (post-probation).
• Enhanced Family Leave policy.
• Cycle to work & Buzz bike schemes.

Our DEI Commitment

We are committed to creating a diverse, equitable, and inclusive culture that reflects our mission of empowerment. We celebrate diversity, foster inclusion, and strive for an equitable workplace. We actively listen, learn, and develop to ensure everyone can be their authentic selves. Our DEI mission is "to embed diversity, equity, and inclusion at the heart of our business, creating a culture of belonging where everyone can thrive." We acknowledge our journey and are dedicated to continuous improvement, working with our DEI committees to be champions and allies, because when we say all, we mean it.