Store Assistant

TN United Kingdom; Penrith; On-site; GBP 20,000 - 30,000; Full time

Job summary

Join a dynamic team at a leading retailer where your passion for customer service shines. This role offers more than just a job; it's a chance to be the face of a thriving business, ensuring customers leave satisfied. With opportunities for personal growth and development, you’ll enjoy a supportive environment that values your contributions. Benefit from competitive perks, including generous holidays, a pension scheme, and discounts across various retailers. If you're ready to take on a rewarding challenge in retail, this is the perfect opportunity for you.

Benefits

22 days holiday + Bank Holidays

Company pension scheme

Life assurance

Bonus scheme

Cycle to work scheme

20% discounts across all Travis Perkins companies

Financial education and support

Recognition awards

Discounts at over 1000 retailers

Qualifications

• Focus on delivering great service and maintaining a positive attitude.
• Willingness to work as part of a team and muck in.

Responsibilities

• Checking and unpacking deliveries, stocking shelves, and cleaning the branch.
• Providing great customer experience and building relationships.

Skills

Customer Service

Teamwork

Reliability

Positive Attitude

Job description

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You'll be the face of Toolstation, making a fantastic first impression, building long-lasting relationships and going above and beyond to make our customers happy. This isn’t your average retail role. It’s much more than just a store job. Of course, you’ll serve customers, but you’ll also be checking deliveries, picking items from the warehouse and stocking shelves. And it can be hot in the summer and cold in the winter. But if you take real pride in what you do, our customers will notice and love us all the more for it.

Day-to-day

Mucking in. Checking and unpacking deliveries, stocking shelves, cleaning the branch and putting orders together.

Delivering great service. Providing a great customer experience with a smile on your face – no matter how busy you are.

Asking questions and building relationships. Making sure our customers leave the store with everything that they need for the job.

Building a fun working environment. Maintaining our great product availability and high store standards, while making sure that your branch is somewhere everyone loves coming to work.

What you'll bring

Hard work and passion. You don’t need retail experience. Just be focused on delivering great service and we’ll teach you the rest.

A love of team work. Be happy to muck in and get your hands dirty.

A positive attitude. Make sure that our customers have a great experience while in our branch.

Reliability. Be there when we need you, be flexible and fun to be around.

Yourself. Bring your whole self to work and let your true personality shine through.

What you'll get

You’ll find every opportunity to be yourself and to bring your personality and potential to work plus so many more opportunities to take your career in retail wherever you want – up the ladder, across the business or into another role in the Travis Perkins Group. And because we want to do our best for you, you’ll be supported all the way with training and development – including access to our very own Toolstation Academy programmes.

Plus, you'll receive some of the best benefits in retail. So, as well as 22 days’ holidays + Bank Holidays, company pension scheme and life assurance, we offer a bonus scheme, cycle to work scheme, save and buy as you earn, 20% discounts across all Travis Perkins companies, financial education and support, recognition awards and discounts at over 1000 other retailers.

Toolstation. The story so far.

We’re one of Britain’s fastest growing multi-channel retailers of tools, accessories and building supplies and an integral part of Travis Perkins plc. The trade, home improvers and self-builders all trust us to deliver a lot more than tools. Our store expansion programme and the size and diversity of our Group, means we always have opportunities for ambitious people who want to grow with us.