Store Advisor, Madrid

ON; Greater London; On-site; GBP 12,398,000 - 17,909,000; Part time

Job summary

ON in Greater London is seeking a Store Advisor to deliver outstanding customer service and drive sales. You will guide customers through their shopping journey, keep stock levels optimal, and implement visual merchandising plans.

The role requires a focus on customer satisfaction, strong communication, and a flexible weekend/evening/holiday schedule. Ideal candidates have at least 1 year in retail or customer service, with a keen eye for detail and an ability to provide constructive feedback to

Qualifications

• 1+ years of relevant experience in retail or customer service
• Understanding of customer service excellence, with ability to engage customers and provide effective solutions
• Organizational skills and attention to detail
• Excellent communication skills and ability to provide constructive feedback to improve store processes and customer service levels
• Part-time contract
• Ability to work weekends, evenings and holidays as needed

Responsibilities

• Provide exceptional customer service and drive sales in the store
• Guide customers through their shopping journey and resolve needs
• Maintain optimal stock levels and assist with stock replenishment
• Execute visual merchandising plans to enhance storefront and product displays
• Support store operations and team collaboration as required

Skills

Customer service

Communication

Organizational skills

Feedback for store processes

Job description

In short

As a Store Advisor, you will be a key player in providing exceptional customer service and driving sales performance in our retail store. You will leverage your expertise to enhance the customer experience by guiding customers through their shopping journey, maintaining optimal stock levels, and executing visual merchandising plans. Join us to make a significant impact, grow your career, and help shape the future of our retail environment.

Your story

• You have 1+ years of relevant experience in retail or customer service
• You have an understanding of customer service excellence, with the ability to engage customers, address their needs, and provide effective solutions.
• You possess organizational skills and attention to detail
• Excellent communication skills and the ability to provide constructive feedback to improve store processes and customer service levels.
• You are looking for a part time contract.
• Ability to work weekends, evenings and holidays as needed.