Storage Solutions Advisor — Bonus & Career Growth

Big Yellow Group

Swindon

Hybrid

GBP 23,000 - 30,000

Full time

7 days ago
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Benefits offered by this job

Quarterly bonus
Annual salary reviews
Pension scheme
Sharesave scheme
Free on-site parking
28 days' holiday

Job summary

Big Yellow Group in Swindon is seeking a Sales Advisor to deliver friendly, professional customer service and drive storage solutions with a can-do attitude. You will support day-to-day store operations, manage customer records and work collaboratively with a proactive team.

The role offers a 40-hour week over five days, with a predictable rota and weekend coverage as needed. Salary is £26,480 with quarterly bonuses and a strong benefits package.

Qualifications

  • Deliver friendly, professional customer service in person, by phone and email.
  • Able to understand customer requirements and recommend storage solutions.
  • Strong team player with organisational skills.
  • Comfortable using computer systems.
  • Positive, can-do attitude.
  • Proficient with CRM software and basic IT tools.

Responsibilities

  • Provide friendly, professional customer service in person, by phone and email.
  • Understand customer requirements and recommend storage solutions.
  • Build positive relationships with customers.
  • Manage customer accounts and records accurately.
  • Support the day-to-day running of the store.
  • Maintain high standards of cleanliness and presentation.
  • Follow health, safety and security procedures.
  • Work closely with colleagues to create a positive team environment.

Skills

Customer service
Communication
Teamwork
Organised
Computer literacy
CRM software

Tools

CRM software

Job description

Big Yellow Group in Swindon is seeking a Sales Advisor to deliver friendly, professional customer service and drive storage solutions with a can-do attitude. You will support day-to-day store operations, manage customer records and work collaboratively with a proactive team.

The role offers a 40-hour week over five days, with a predictable rota and weekend coverage as needed. Salary is £26,480 with quarterly bonuses and a strong benefits package.

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