Stop Smoking Service Administrator

Cddft; Tees Valley; Hybrid; GBP 22,000 - 26,000; Full time

Job summary

County Durham & Darlington NHS Foundation Trust is seeking a Stop Smoking Hub Administrator to support the Darlington service with strong IT, data handling and excellent communication.

The role requires a flexible, self-starting admin professional able to work autonomously, with experience in office environments and liaising with diverse stakeholders, including healthcare professionals and community groups.

Qualifications

• Good standard of general education including passes in English and Maths.
• Educated to at least NVQ Level 2 in Business Administration or equivalent (working towards).
• RSA II typing or equivalent.
• Computer literate/ECDL qualification (or equivalent or working towards).

Responsibilities

• Telephone contact with clients and 3rd parties to process client referrals; inputting information to online systems and liaising with delivery staff.
• Provide high quality typing and word processing service; produce correspondence, spreadsheets, reports and other documents.
• Electronic data input service; ensure information is inputted accurately and in line with data protection regulations.
• Develop and maintain filing systems, manual and computerised, for efficient retrieval of information.
• Collate material for meetings; ensure papers are provided and distributed on time.
• Maintain electronic appointment diaries and co-ordinate meetings.
• Order equipment via CARDEA ordering system and related programme systems.
• Carry out other admin tasks including emails, photocopying, binding and filing.
• Liaise with NHS organisations and voluntary/independent sectors to maintain relations.
• Flexible work covering reception and the free phone number; some evenings and weekends may be required.
• Demonstrate professionalism and confidentiality at all times.

Skills

Effective communication

Organisational skills

Discretion and confidentiality

Customer service

Education

NVQ Level 2 in Business Administration

RSA II typing

ECDL qualification

Tools

Word

Excel

Outlook

PowerPoint

Job description

County Durham & Darlington NHS Foundation Trust is seeking a Stop Smoking Hub Administrator to support the Darlington service with strong IT, data handling and excellent communication.

The role requires a flexible, self-starting admin professional able to work autonomously, with experience in office environments and liaising with diverse stakeholders, including healthcare professionals and community groups.