Stockroom Operations Specialist – FIFO & Replenishment

Fortnum & Mason plc; Greater London; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Competitive salary

Staff discount up to 40%

25 days holiday + birthday day

Staff restaurant

Pension scheme

Job summary

Fortnum & Mason plc in London is seeking a Back of House Stock Operations team member to ensure efficient receipt, storage, and replenishment of stock. You will support flow from delivery through to storage, with emphasis on accuracy, safety, and timely product availability.

The role works with Goods In, Retail, Dispatch, Merchandising, Buying, Hospitality and Finance teams to maintain stock integrity. Experience in stockrooms or logistics, good attention to detail, and strong teamwork are

Qualifications

• Stock handling experience in a stockroom, warehouse, or retail operations.
• Strong attention to detail and accuracy in stock records.
• Able to work in a fast-paced environment while maintaining high standards.
• Good communication across departments.
• Knowledge of health and safety requirements.

Responsibilities

• Receive, unload, and process deliveries from suppliers and distribution centres.
• Check incoming stock against delivery notes and report shortages or damages.
• Put away stock into designated locations using stock systems.
• Maintain stockroom organisation and safe, compliant storage.
• Support replenishment for retail floors and departments.
• Ensure FIFO stock rotation and report short-dated items.
• Conduct stock counts and investigate variances.
• Maintain temperature records where required.
• Handle products carefully to minimise waste.
• Collaborate with Retail and Operations to resolve stock queries.
• Support process improvement initiatives.

Skills

Time management

Reliability

Stockroom experience

Attention to detail

Communication

Stock systems

Handheld devices

Safety awareness

Teamwork

Problem solving

Prioritisation

Tools

Stock management software

Handheld terminals (HHTs)

Job description

Fortnum & Mason plc in London is seeking a Back of House Stock Operations team member to ensure efficient receipt, storage, and replenishment of stock. You will support flow from delivery through to storage, with emphasis on accuracy, safety, and timely product availability.

The role works with Goods In, Retail, Dispatch, Merchandising, Buying, Hospitality and Finance teams to maintain stock integrity. Experience in stockrooms or logistics, good attention to detail, and strong teamwork are