Stock Assistants

Lush Ltd.; Exeter; On-site; GBP 15,000 - 18,000; Part time

Benefits offered by this job

Living wage

Bonuses

Training & development

Employee-owned

Job summary

Lush Ltd. in Exeter is seeking a friendly Store Assistant to welcome customers, share product knowledge, and offer personalised recommendations. You’ll demonstrate products, hand out samples, and help drive sales while maintaining stock, displays, and shop cleanliness.

You’ll work as part of a lively team with flexible shifts and exposure to bonus opportunities based on performance. Full training will be provided, and you’ll champion Lush’s ethical sourcing and cruelty-free values while

Qualifications

• Strong teamwork and customer-focused approach.
• Clear communication with customers and team members.
• Ability to adapt to changing store needs and busy periods.
• Problem-solving skills to resolve stock issues and queries.
• Excellent organisation to maintain displays and stock.
• Alignment with Lush's ethical sourcing and cruelty-free values.

Responsibilities

• Greet customers and provide product knowledge-based recommendations.
• Demonstrate products and hand out tailored samples.
• Support sales and help achieve targets during peak times.
• Maintain stock, manage deliveries, and rotate stock to reduce waste.
• Keep shop floor clean and displays visually appealing, adapt for seasons.

Skills

Teamwork

Communication

Adaptability

Problem-solving

Organisation

Ethical mindset

Job description

In this role, you'll be the face of the store, welcoming customers and providing a fun, engaging shopping experience. You'll use your product knowledge to offer personalised recommendations, perform product demonstrations, and hand out tailored samples. Working closely with your team, you'll help drive sales, exceed targets, and create memorable in-store events that keep customers coming back. You'll also manage stock, ensure the shop floor looks its best, and adapt displays to seasonal trends. With flexible shifts, a competitive hourly rate based on the Living Wage, and opportunities for bonuses, you'll be well-supported through training and development to grow your skills., Stock Assistants work at the forefront of our business & ensure our products are fresh, and that we are maintaining our visual merchandising and cleanliness standards. We need you to be passionate, motivated and enthusiastic about showcasing our beautiful products. You need to be an excellent team player who is ready to hit the ground running to ensure our stock levels are maintained during our busiest time of the year.

You'll support with processing deliveries, and keeping an eye on stock rotation so to reduce waste management. With in-depth training on our products and ingredients, you will be a Lush Ambassador representing our ethics and values to our customers, and play a crucial part in ensuring the ultimate experience for our guests, and offering the best customer service on the high street, at our busiest time of the year.

• Teamwork: Capable of collaborating with team members to achieve store goals, and maintaining a positive and supportive work environment.
• Communication: Strong verbal communication skills to engage customers, actively listen to their needs, and provide relevant product information.
• Adaptability: Ability to adapt to changing circumstances, handle challenging situations, and work effectively under pressure.
• Problem-solving: Skill in identifying and resolving any stock issues, finding appropriate solutions, and ensuring customer satisfaction.
• Organisation: Aptitude for maintaining an organized store environment, managing inventory, and creating visually appealing product displays.
• Ethical and Sustainable Mindset: Understanding and alignment with Lush's commitment to ethical sourcing, sustainability, and cruelty-free practices.

You might know us as the inventors of the bath bomb, but there's more to this great-smelling, partly employee-owned, family-run company than pioneering cosmetics. We believe our business should put more back into the world than it takes and demonstrate that capitalism can be a force for good.

The Living Wage Foundation's statement 'a hard day's work deserves a fair day's pay' is one that we are proud to commit to in the UK. As an accredited Living Wage employer, we put our people first and fight cruel practices like animal testing, promote regeneration, and show that it is what's inside that counts - whether that's an ingredient in a product, or the minerals in a smartphone.

Want to see where a career at Lush could take you? Head over here to explore real stories of growth and development across the business.