Seasonal Stock Assistant

LUSH; Gateshead; On-site; GBP 12,000 - 17,000; Part time

Job summary

Lush in Gateshead is seeking a seasonal Stock Assistant to ensure product freshness, maintain visual merchandising, and uphold store standards. You will play a key role in processing deliveries, managing stock, and delivering excellent customer service during the busy period.

Join a team that values ethical sourcing and sustainability, with early shifts starting around 7am and opportunities to grow within a vibrant, high-street environment.

Qualifications

• Seasonal role during peak trading period.
• Ability to perform physical tasks including lifting.
• Commitment to delivering great customer service.

Responsibilities

• Maintain visual merchandising and cleanliness standards.
• Maintain stock levels during peak season.
• Process deliveries.
• Adhere to freshness policy and stock rotation.
• Waste management.
• Stock takes.
• Keep stockroom and back-of-house organized.
• Receive introductory product and customer experience training.

Skills

Teamwork

Communication

Adaptability

Problem-solving

Organisation

Ethical and Sustainable Mindset

Job description

Diversity matters

We are building a brand that represents the people of the world. It's what you do that counts, and we are always looking to expand perspectives and voices to shape our future.

We see you, we celebrate you, we want you!

Who we are

You might know us as the inventors of the bath bomb, but there's more to this great-smelling, partly employee-owned, family-run company than pioneering cosmetics. We believe our business should put more back into the world than it takes and demonstrate that capitalism can be a force for good.

The Living Wage Foundation's statement 'a hard day's work deserves a fair day's pay' is one that we are proud to commit to in the UK. As an accredited Living Wage employer, we put our people first and fight cruel practices like animal testing, promote regeneration, and show that it is what's inside that counts - whether that's an ingredient in a product, or the minerals in a smartphone.

The role

Stock Assistants work at the forefront of our business & ensure our products are fresh, and that we are maintaining our visual merchandising and cleanliness standards. We need you to be passionate, motivated and enthusiastic about showcasing our beautiful products. You need to be an excellent team player who is ready to hit the ground running to ensure our stock levels are maintained during our busiest time of the year.

You’ll support with processing deliveries, and keeping an eye on stock rotation so to reduce waste management. With in-depth training on our products and ingredients, you will be a Lush Ambassador representing our ethics and values to our customers, and play a crucial part in ensuring the ultimate experience for our guests, and offering the best customer service on the high street, at our busiest time of the year.

Our delivery shifts can start as early as 7am so please consider this when applying.

Key Information

Our delivery days are Monday, Wednesday and Friday, so these will be key working hours.

As this is a seasonal position you will be required to work either Christmas Eve or Boxing Day.

Hours available: 8-32 hours per week contracts available

Application Deadline: Monday 24th August

Interview Date: Sunday 6th September

Start Date: From Monday 28th September

• *Please Note - This role involves manual lifting and a large amount of physical activity; including early morning deliveries and late night stock takes. Please consider this when applying*

We may close this vacancy early if we receive an overwhelming response or our business requirements change.

Key Responsibilities

• Maintaining visual merchandising and cleanliness standards.
• Maintaining shop floor stock levels during our busiest time of the year.
• Processing deliveries.
• Adherence to our freshness policy and stock rotation.
• Waste management.
• Stocktakes.
• Maintaining high levels of organisation in the stockroom and back of house areas.
• Members of the stock team will also receive introductory product and customer experience training.

Skills, Knowledge and Expertise

Teamwork: Capable of collaborating with team members to achieve store goals, and maintaining a positive and supportive work environment.

Communication: Strong verbal communication skills to engage customers, actively listen to their needs, and provide relevant product information.

Adaptability: Ability to adapt to changing circumstances, handle challenging situations, and work effectively under pressure.

Problem-solving: Skill in identifying and resolving any stock issues, finding appropriate solutions, and ensuring customer satisfaction.

Organisation: Aptitude for maintaining an organized store environment, managing inventory, and creating visually appealing product displays.

Ethical and Sustainable Mindset: Understanding and alignment with Lush's commitment to ethical sourcing, sustainability, and cruelty-free practices.