Seasonal Sales Assistant

LUSH; Livingston; On-site; GBP 15,153 - 17,908; Full time

Benefits offered by this job

Flexible shifts

Living Wage hourly rate

Bonuses

Training & development

Job summary

LUSH in Livingston is seeking a Sales Assistant to warmly welcome customers, share product knowledge, and provide personalised recommendations while helping to drive store events.

You will work with a supportive team, handle samples, manage stock, and adapt displays to seasonal trends. Flexible shifts, a Living Wage hourly rate, and bonuses plus training are on offer.

Qualifications

• Experience delivering excellent customer service in a retail setting.
• Team-based environment with a focus on creating positive shopper experiences.
• Clear communication to share product knowledge and promotions.

Responsibilities

• Greet customers warmly and create a welcoming store environment.
• Engage with customers to understand needs and provide tailored recommendations.
• Deliver excellent service using product knowledge and samples.
• Assist in hosting in-store events and inclusive experiences.
• Maintain a clean, tidy, and visually appealing shop floor.
• Promote products creatively to support sales targets as a team.
• Manage stock levels and ensure shelves are well stocked.
• Actively control store costs, such as product waste.
• Participate in ongoing training and development to enhance knowledge and service
• Collaborate to foster an inclusive, respectful store culture.
• Support in-store and external events to engage customers.

Skills

Customer service

Teamwork

Communication

Job description

Diversity matters

We are building a brand that represents the people of the world. It's what you do that counts, and we are always looking to expand perspectives and voices to shape our future.

We see you, we celebrate you, we want you!

Who we are

You might know us as the inventors of the bath bomb, but there's more to this great-smelling, partly employee-owned, family-run company than pioneering cosmetics. We believe our business should put more back into the world than it takes and demonstrate that capitalism can be a force for good.

The Living Wage Foundation's statement 'a hard day's work deserves a fair day's pay' is one that we are proud to commit to in the UK. As an accredited Living Wage employer, we put our people first and fight cruel practices like animal testing, promote regeneration, and show that it is what's inside that counts - whether that's an ingredient in a product, or the minerals in a smartphone.

The role

In this role, you'll be the face of the store, welcoming customers and providing a fun, engaging shopping experience. You'll use your product knowledge to offer personalised recommendations, perform product demonstrations, and hand out tailored samples. Working closely with your team, you'll help drive sales, exceed targets, and create memorable in-store events that keep customers coming back. You'll also manage stock, ensure the shop floor looks its best, and adapt displays to seasonal trends. With flexible shifts, a competitive hourly rate based on the Living Wage, and opportunities for bonuses, you'll be well-supported through training and development to grow your skills.

Want to see where a career at Lush could take you? Head over here to explore real stories of growth and development across the business.

Key Information

Hours available: 8-28+ with overtime

Application Deadline: 16/08/26

Interview Date: 08/09/2026 - Group Interview - Please bring your correct documentation

Training: Various

Start Date: 1st October

End Date: December 31st

November & December: Everyone's contracts will increase to support the busy season.

Please note: We may close this vacancy early if we receive an overwhelming response or our business requirements change.

Key Responsibilities

• Greet customers warmly and create a welcoming store environment.
• Engage with customers to understand their needs, provide personalized recommendations, and offer product demonstrations.
• Deliver exceptional customer service by using in-depth product knowledge and offering tailored samples.
• Assist in hosting in-store events, providing a memorable and inclusive experience for customers.
• Maintain a clean, tidy, and visually appealing shop floor.
• Support the store's sales targets by promoting products creatively and working as part of a team to exceed goals.
• Manage stock levels efficiently, ensuring shelves are well-stocked and ready for our customers to shop from.
• Actively control store costs, such as product waste, to help meet the shop's budget.
• Participate in ongoing training and development to enhance product knowledge and customer service skills.
• Collaborate with the team to foster an inclusive, respectful working environment, contributing to the overall customer experience.
• Work on in-store and external events to leave lasting impressions on customers.

Skills and Experience

Customer Experience: Embrace a true passion for delivering exceptional customer service, inspiring your team to radiate positivity and create memorable 5-star experiences. Our stores are designed to be havens of kindness, aiming to make every customer's day unforgettable. As a Sales Assistant, your vibrant role significantly contributes to infusing this warmth into every customer interaction.

Teamwork: Fill the shop floor with positivity, teaming up with your colleagues to achieve goals and cultivate a work environment that nurtures continuous team growth. Your role as a Sales Assistant revolves around making teamwork an instinctive and joyful experience.

Communication: Great communication should be part of your daily routine, ensuring information effortlessly circulates throughout the store. Foster collaboration with colleagues, your manager, and nearby stores by keeping communication open and respectful.. As a Sales Assistant, your knack for maintaining a positive and approachable communication flow contributes uniquely to the team's success on the shop floor.