Stock and Systems Administrator

Hotel Chocolat; St. Neots; On-site; GBP 28,000 - 32,000; Full time

Benefits offered by this job

50% discount on all products

70% discount for you and your guests (

Job summary

Hotel Chocolat is seeking a Stock and Systems Administrator to join the Stock, Systems and Change Team on a 6 month fixed term contract at Alpha DC in St. Neots, Cambridgeshire.

The role entails perpetual inventory, investigating stock discrepancies, and logging IT queries to support stock systems. You will also process returns across Online, Retail, Wholesale and Production, and assist with stock takes while ensuring SLAs.

Qualifications

• Experience in stock and admin roles using Microsoft Office.
• Good knowledge of Warehouse Management Systems (WMS).
• Attention to detail and high-quality work standards.
• Able to work at height for PI counts.
• Relevant MHE certificates preferred but training provided.

Responsibilities

• Execute a schedule of Physical Inventory (PI) counts.
• Investigate stock discrepancies.
• Report findings and obtain authorisation for adjustments above set value.
• Monitor stock integrity reports.
• Support the preparation & execution of key stock takes.
• Administrate delivery bookings, adjustments and filing of required paperwork.
• Process Online, Retail and Production Returns.
• Asset equipment audits.
• Log IT queries and provide first-line on-site support for system and stock issues.

Skills

Stock & Admin experience

Microsoft Office

WMS

Attention to detail

Work at height

Job description

As we continue our mission to make people and nature happy through chocolate, we’re looking for a Stock and Systems Administrator to join our Stock, Systems and Change Team on a 6 month fixed term contract.As a Stock & System Administrator you will be responsible for conducting a schedule of Perpetual Inventory, carrying out thorough investigations into any stock discrepancies and reporting the results and root causes to the Stock & Systems Managers.By monitoring stock processes to ensure the control of materials and stock inventory, you will help to minimise any sales or financial impact, whilst also ensuring that products are returned to stock in timely manner. You will be responsible for logging IT queries that arise, and periodic audits of hardware, escalating any issues to the Stock and Systems Managers in a timely manner. Additionally, you will complete all administrative tasks including ISC, Online and Stock moves on time to meet SLAs. You will also be responsible for processing Online, Retail, Wholesale and Production Returns.If you are someone who thrives in an environment where you are encouraged to use your initiative in providing the best practical and friendly support to your stakeholders and are comfortable working autonomously in a role that will provide you with invaluable exposure of our diverse business, then this is a great opportunity for you.Shift Pattern:operating on a rotating weekly shift pattern of 6am – 2pm and 2pm – 10pm.As well as a competitive salary and company benefits, you’ll receive 50% discount on all products, and a delicious 70% discount for you and your guests when you stay at our Rabot Estate hideaway on the paradise island of Saint Lucia.The on-site location for this role is at our Distribution Centre ‘Alpha’, in St. Neots, Cambridgeshire. Whether it’s a bustling event, online order or keeping our store shelves fully stocked, our team at Alpha provide the support network that makes this happen.Alpha is just off the A1 (Wyboston Interchange) and 3.4 miles from St Neots train station.

What You’ll Be Doing…

• Execute a schedule of Physical Inventory (PI) counts, ensuring that all areas of the Fulfilment Centre are counted within an agreed period.
• Investigate stock discrepancies.
• Reporting any findings and obtaining authorisation of adjustments above a set value.
• Monitoring of key stock integrity reports.
• Support the preparation & execution of key stock takes.
• Administrate delivery bookings, adjustments and filing of required paperwork.
• Process Online, Retail and Production Returns.
• Asset equipment audits.
• Logging and maintaining IT queries with the relevant software/hardware providers.
• First line support for system and stock related issues on site.

Who You are…

• EssentialExperience in a stock & admin role using Microsoft Office packages.
• Good knowledge of WMS (Warehouse Management Systems).
• Attention to detail and high-quality working standards.
• Be comfortable and able to work at height – PI counts will be executed using a Scissor Lift.
• DesirableExperience of working in a warehouse environment.
• Holder of relevant MHE certificates - not compulsory, training will be provided.
• Be always conscious of commercial implications.
• Problem solving using a methodical approach.
• Ability to influence & communicate with peers in a positive way to promote change.

Who We Are…

We’re one of the UK’s favourite premium chocolate brands, with a range of products spanning luxury gifts, alcohol and our pioneering drinking chocolate system, the Velvetiser™. A cacao pod takes years to grow – it can’t be rushed if it’s going to be just right for our products. The same can be said for Hotel Chocolat, which originally started as a mint production company before we realised it was luxury chocolate that we were really passionate about. Now, we’re market leaders in the industry. What began as an online-only business grew to over 150 stores across the UK, and we’re still growing… Today, we’re multi-category, multi-channel, and multi-territory, and our customers, colleagues, cacao farmers and suppliers all benefit from the success we make together.

To learn more about us and read about our People Pledge – our commitment to equality, diversity and inclusion – click here: hotelchocolat.com/uk/engaged-ethics/our-people.html