An exciting opportunity to join the Stock Control & Administration Team of a prestigious High Jewellery House as a Stock Administration Assistant. We are looking for a meticulous and dependable individual who takes pride in maintaining the highest standards of accuracy and organisation. You will be comfortable working with high-value pieces and important documentation and understand the importance of traceability, confidentiality and attention to detail.
This varied and hands-on role will support the smooth and accurate management of high-value jewellery stock, product documentation, stone certificates, product imagery and day-to-day stock and administrative operations.
The ideal candidate will be highly organised, detail-oriented and proactive, with excellent follow-up skills and a genuine passion for jewellery.
Key Responsibilities
Product Blue Cards / Passports
- - Manage the creation, accuracy and allocation of product passports.
- - Verify product information including references, descriptions, pricing, imagery and other relevant details.
- - Print and allocate product passports according to stock movements.
- - Investigate and resolve documentation discrepancies in collaboration with relevant teams.
Product Imagery & Photography
- - Maintain and develop the product image database for repeatable and unique jewellery pieces.
- - Review the quality and accuracy of product images and carry out basic image editing/Photoshop adjustments when required.
- - Ensure product imagery is correctly named, classified, stored and easily accessible to relevant teams.
- - Coordinate stock required for product photography and ensure pieces are accurately tracked throughout the process.
- - Support ongoing projects to improve the quality, organisation and completeness of product imagery.
Stock & Product Administration
- - Support inventory checks, stock movements and the organisation of jewellery within the safes.
- - Maintain accurate documentation and records relating to product movements.
- - Assist with stock reconciliation and investigate discrepancies where required.
- - Work closely with Shipping, Merchandising and Sales Liaison teams to ensure documentation and stock information are accurate before products leave the business.
Stone Certificates & Diamond Documentation
- - Manage and maintain stone certificates.
- - Manage the stone certificate Masterfile, ensuring all certificate information is logged, tracked and kept up to date.
- - Scan and upload stone certificates to the database, ensuring records are complete, accurate and easily accessible.
- - Coordinate the daily distribution of stone certificates to relevant markets following sales.
- - Maintain the physical filing, organisation and security of original stone certificates.
- - Conduct regular audits of the stone certificate library to identify discrepancies and ensure full traceability.
- - Proactively review and improve processes relating to certificate management, storage and retrieval.
- - Liaise with relevant teams regarding missing certificates, certificate requests and product information.
Communication & Cross-Functional Support
- - Liaise with different teams regarding stone origin information, product details and stock enquiries.
- - Maintain and update documentation relating to special and important stones.
- - Respond professionally and efficiently to internal enquiries.
- - Build strong working relationships across departments to ensure information is communicated accurately and on time.
- - Support the wider team with administrative requirements and ad hoc projects.
Skills & Experience
- - Experience handling high-valued stock and documentation is highly desirable.
- - Exceptional attention to detail.
- - Strong organisational skills with the ability to manage multiple priorities and follow tasks through to completion.
- - Proactive, adaptable and solution-oriented approach.
- - Excellent written and verbal communication skills with a professional and diplomatic manner.
- - Strong team player with the confidence to work effectively with colleagues and senior management.
- - Good working knowledge of Microsoft Excel and Word.
- - Experience with SAP or similar inventory/ERP systems would be advantageous.
- - Basic knowledge of Photoshop or image-editing software would be an advantage.
- - A genuine passion for fine jewellery, diamonds, gemstones and the luxury industry.