Production Manager

SOPHIE WHITELAW LTD; Greater London; Hybrid; GBP 55,000 - 75,000; Full time

Job summary

SOPHIE WHITELAW LTD in London is seeking an experienced Production Manager to oversee the jewellery workshop, ensuring craftsmanship and quality across bespoke and made-to-order pieces.

The role requires strong organisational skills, leadership, and the ability to manage multiple priorities in a fast-growing fine jewellery brand.

Qualifications

• Experience in production management within fine jewellery or luxury brands.
• Excellent organisational and time-management abilities.
• Ability to work under pressure and meet deadlines.
• Strong communication and leadership skills.
• Collaborative approach across design and technical teams.
• Deep understanding of materials, craftsmanship and production techniques.
• Detail-oriented with strong organisational capabilities.

Responsibilities

• Manage the day-to-day operations of the jewellery production workshop
• Manage a small team of designers and production assistant
• Oversee workflow, scheduling, and allocation of work across made-to-order and bespoke collections
• Liaise with designers, craftspeople, and the sales team to ensure the timely completion of bespoke and collection pieces
• Maintain the highest standards of quality control throughout all stages of production
• Ensure materials, gemstones, and finished items are processed accurately and efficiently
• Monitor stock levels, manage production budgets, and support cost control initiatives
• Continuously review and refine production processes to maximise efficiency and output
• Liaising and managing external workshop relationships
• Research and develop new relationships with suppliers and workshops
• Being an integral part of a fast-growing fine jewellery brand

Skills

Production management

Leadership

Time management

Communication

Cross-functional collaboration

Jewellery craftsmanship knowledge

Attention to detail

Job description

Production Manager

An exciting opportunity has arisen for an experienced Production Manager to join our fast-growing fine jewellery company based in central London. The successful candidate will oversee the production and workflow of fine jewellery pieces, ensuring that every creation meets the brand’s exacting standards of craftsmanship, quality, and precision. This is a fast-pace environment, and the ideal candidate must be highly organised, adaptable, and able to work calmly under pressure while managing multiple priorities.

Contract: Full time

Location: London

Department: Production and Design

Reporting directly to Sophie Whitelaw, Founder and Creative Director

Key Responsibilities

• Manage the day-to-day operations of the jewellery production workshop


• Manage a small team of designers and production assistant


• Oversee workflow, scheduling, and allocation of work across made-to-order and bespoke collections


• Liaise with designers, craftspeople, and the sales team to ensure the timely completion of bespoke and collection pieces


• Maintain the highest standards of quality control throughout all stages of production


• Ensure materials, gemstones, and finished items are processed accurately and efficiently


• Monitor stock levels, manage production budgets, and support cost control initiatives


• Continuously review and refine production processes to maximise efficiency and output


• Liaising and managing external workshop relationships


• Research and develop new relationships with suppliers and workshops


• Being an integral part of a fast-growing fine jewellery brand

About You

• Proven experience in production management or a senior coordination role within a fine jewellery or luxury brand


• Exceptional organisational and time-management skills


• Ability to thrive under pressure and manage competing deadline


• Strong communication and leadership abilities


• Collaborative approach, working effectively with both creative and technical teams


• In-depth understanding of fine jewellery craftsmanship, materials, and production techniques


• Strong attention to detail and organisational skills