Stewards

Black Lives in Musi; London; On-site; GBP 60,000 - 80,000; Full time

Job summary

An established industry player in the arts sector seeks enthusiastic Stewards to join their Visitor Services team. This exciting role offers the chance to work in a dynamic environment, ensuring the safety and enjoyment of visitors at a world-renowned venue. Successful candidates will embody professionalism and kindness, playing a key role in creating memorable experiences. With flexible contract options available, this opportunity is perfect for those looking to advance their career in customer service while enjoying the thrill of an ever-changing program of events.

Qualifications

• Excellent customer service skills are essential for this role.
• Ability to remain calm and proactive during emergencies.

Responsibilities

• Ensure the welfare and safety of visitors at the venue.
• Act as an ambassador for the Hall, promoting its facilities.

Skills

Customer Service

Proactive Approach

Emergency Response

Job description

The Royal Albert Hall is recruiting for enthusiastic Stewards to join our Visitor Services team. Successful applicants will help us achieve our vision of creating breathtaking moments and lasting memories for everyone. You will enjoy working with a wide variety of people, acting as an ambassador for the Hall’s facilities and services, and passionately endorsing our charitable aims.

The Royal Albert Hall delivers a diverse and ever-changing programme of events, and we are looking for team members who embrace the excitement and challenge of no two days being the same.

You will take a positive, proactive, and confident approach to ensuring the welfare and safety of our visitors. You will have key responsibilities during an emergency and enjoy delivering excellent customer service. This role encompasses positions across the building, covering five floors above ground level and two floors below ground level. It includes extended periods of standing, climbing stairs, and some manual handling. Duties are carried out both inside and outside the building.

As an ambassador for the Hall, your knowledge, kindness, and professionalism are instrumental in creating memorable experiences for all. Successful candidates will have access to a range of staff benefits as detailed in the recruitment pack.

This is an exciting opportunity for individuals wishing to further their career in the customer service sector at a world-class venue.

How To Apply:

The following contracts are available:

• Permanent contract – 60 hours per month minimum, availability required Friday evening to Sunday inclusive.
• Permanent contract – 80 hours per month minimum, availability required Monday to Friday inclusive.
• Fixed-term contract (3 months) – 60 hours per month minimum, availability required Friday evening to Sunday inclusive.
• Permanent contract (3 months) – 80 hours per month minimum, availability required Monday to Friday inclusive.

We ask you to specify your preferred contract in your cover letter and during your interview. All applications must include a cover letter explaining how you meet the criteria and what attracts you to the role.

Get weekly email updates with new vacancy and opportunity listings.