Data Steward for CRM Initiatives

TN United Kingdom; Tadworth; On-site; GBP 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a Data Steward for CRM initiatives to enhance customer data quality and governance. This role is pivotal in driving strategic decision-making through trusted analytics and insights. You will collaborate with global teams to define data models and influence CRM functionalities that impact customer experiences. Join a team committed to innovation and sustainability, where your contributions will help deliver better care for billions around the world. With a culture that values authentic caring and career development, this opportunity promises to be both rewarding and impactful.

Benefits

Gym Memberships

Private Medical Insurance

Dental Cover

Employee Assistance Program

Cycle to Work Scheme

Critical Illness Cover

Travel Insurance

Market-Leading Pension Scheme

Flexible Schedules

Parental Leave

Qualifications

• Proven experience in data infrastructure and management.
• Deep understanding of CRM data utilization for business outcomes.

Responsibilities

• Oversee customer data quality and governance for a new CRM system.
• Lead CRM Data Governance efforts and enforce data quality standards.

Skills

Data Management

Stakeholder Management

Agile Methodologies

Data Quality Governance

Communication Skills

Education

Bachelor's Degree in Data Science or related field

Job description

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Data Steward for CRM Initiatives, Tadworth

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Client:

Kimberly-Clark

Location:

Tadworth, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

deb7b645a8e6

Job Views:

16

Posted:

26.04.2025

Expiry Date:

10.06.2025

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Job Description:

Description

You’re not the person who will settle for just any role. Neither are we. Because we’re out to create Better Care for a Better World, and that takes a certain kind of person and teams who care about making a difference. Here, you’ll bring your professional expertise, talent, and drive to building and managing our portfolio of iconic, ground-breaking brands. In this role, you’ll help us deliver better care for billions of people around the world.

It starts with YOU.

We are looking for a Data Steward for CRM initiatives to join our International Family and Professional Care segment and oversee customer data quality and governance to unlock CRM utilization and outcomes. The role’s purpose is to ensure data analytics power every IFP decision through trusted analytics and insights, enabling data-driven decision making at a strategic level.

Key Responsibilities include:

• Facilitate a customer experience (CX) transformation initiative by overseeing customer data quality and governance for a new unified CRM system.
• Partner with global, IFP, and Digital Technology Solutions teams to understand value drivers and define a future-state data model supporting standardized CX processes, customer definitions, and data sources.
• Lead CRM Data Governance efforts: establish and enforce data quality standards globally, working with IFP CRM data leads to implement, maintain, and adjust as needed.
• Influence strategic decisions related to customer data, CRM functionalities, usage, and outcomes.

About Us

Huggies. Kleenex. Cottonelle. Scott. Kotex. Poise. Depend. Kimberly-Clark Professional. You already know our brands—and so does the world. Millions use Kimberly-Clark products daily. These products wouldn’t exist without talented professionals like you.

At Kimberly-Clark, you’ll be part of a team committed to innovation, growth, and impact. With over 150 years of market leadership, we’re always seeking new ways to perform. Your opportunity is here at Kimberly-Clark.

About You

You perform at the highest level and value a culture of authentic caring. You’re dedicated to sustainability, inclusion, wellbeing, and career development. You have a passion for data quality & governance, are self-driven, motivated, and a creative thinker who likes to do things differently and take initiative to improve processes.

You will need the following qualifications:

• Proven experience in data infrastructure and/or data management.
• Deep understanding of CRM data and its utilization to drive business outcomes.
• Strong stakeholder management skills, capable of aligning internal and external partners.
• Experience working in Agile environments.
• Excellent collaboration skills with the ability to influence across a matrix organization.
• Ability to communicate effectively with senior leaders in a concise and persuasive manner.

This person should also be able to prioritize issues and opportunities, allocate resources, and manage effectively in a matrix environment.

We offer competitive pay and benefits, including gym memberships, private medical insurance, dental cover, employee assistance, cycle to work scheme, critical illness cover, travel insurance, and a market-leading pension scheme. Benefits like flexible schedules and parental leave can be tailored to individual needs. We’re proud to be a top workplace for working mothers for two consecutive years.

To Be Considered

Click the Apply button and complete the online application. Our recruiting team will review your application and follow up if you’re a great fit.

Meanwhile, please check out the .

And finally, the fine print…

Primary Location: United Kingdom - Flexible Location - South East England

Additional Locations:

Worker Type: Employee

Worker Sub-Type: Regular

Time Type: Full time