Steward, The Savoy Hotel

TN United Kingdom; London; On-site; GBP 60,000 - 80,000; Full time

Job summary

Join a dynamic team in a prestigious establishment as a Steward, where you will ensure the highest standards of cleanliness and hygiene in the Back of House department. This role is perfect for someone who thrives in a fast-paced environment and is passionate about delivering exceptional service. With a competitive hourly wage and a range of benefits including generous holiday allowance and exclusive discounts, this position offers a fantastic opportunity to grow within the hospitality industry. If you are organized, enthusiastic, and ready to contribute to a 5-star experience, we want to hear from you!

Benefits

Competitive salary

31–33 days of holiday

Wellbeing/healthcare cashback

Exclusive discounts at hotels

Free stay at The Savoy

Cycle-to-work scheme

Employee assistance programs

Qualifications

• 1-3 years’ experience in the Hospitality Industry.
• Effective communicator at all organizational levels.

Responsibilities

• Assist in preparing operating equipment for functions and inventories.
• Maintain cleanliness of staff facilities including locker rooms.
• Clean and disinfect all floors, walls, and kitchen equipment.

Skills

Intermediate communication skills

Organizational skills

Ability to work under pressure

Positive attitude

Job description

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Here's the refined version:

Job Title: Steward

Department: Back of House, F&B

Inspired & supported by: Back of House Manager

Salary: £14.75 per hour (including service charge)

Purpose

To carry out all required duties within the Back of House department, ensuring 5-star safety and hygiene standards are maintained.

Accountabilities

• Uphold good housekeeping standards for a safe, clean, and pleasant working environment.
• Comply with all Health and Safety at Work regulations, including COSHH and Manual Handling, attending all training sessions and logging participation.
• Maintain high standards of personal hygiene and grooming.

Key Responsibilities & Contributions

• Assist in preparing operating equipment for functions, inventories, and other requirements, and distribute accordingly.
• Wash, polish, and examine cleanliness of all operating equipment and utensils before distribution.
• Empty bins, clear, and sort refuse according to hotel policy, and thoroughly clean and disinfect related areas as required.
• Clean, disinfect, degrease, dry, and polish all floors, walls, and kitchen equipment before, during, and after service.
• Assist with cleaning during banquet functions or peak periods in back-of-house areas.
• Maintain cleanliness of staff facilities, including locker rooms.

Qualifications

• 1-3 years’ experience in the Hospitality Industry.
• Intermediate communication skills, both written & verbal.
• Ability to work under pressure in a fast-paced environment.
• Organizational skills, self-motivated, and able to meet deadlines.
• Enthusiastic, positive attitude, and ability to build trusting relationships.
• Willing to work rotating shifts, including weekends and public holidays.
• Effective communicator at all organizational levels.

Note: Flexibility and multi-skilling are valued; tasks may vary to meet guest and colleague needs.

Additional Benefits

• Competitive salary, pension, and life assurance.
• 31–33 days of holiday, including public holidays.
• Wellbeing/healthcare cashback & Perkbox benefits.
• Exclusive discounts at various hotels and restaurants, including friends & family rates.
• Free stay at The Savoy after probation.
• Access to colleagues' restaurant, prayer room, wellness room, gym, and other facilities.
• Cycle-to-work scheme, season ticket loan, employee assistance, and other support programs.