Steward

Oetker Hotel Management Company GmbH; City Of London; Presencial; GBP 22.000 - 28.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Season ticket loan

Enhanced Pension Scheme

Life Insurance

Complimentary dry cleaning

Safety shoes

Discounts around Victoria/Westminster/

Complimentary meals on duty

Cycle to Work scheme

Flu vaccinations

Social activities and events

Descripción de la vacante

The Lanesborough, London, a celebrated luxury hotel, seeks a Steward to support day-to-day operations of our Food & Beverage teams, ensuring the highest standards of cleanliness, hygiene and organization across back-of-house areas. You will be hands-on, proactive and a strong team player, maintaining spotless and well-organised workspaces while supporting service delivery.

You will take pride in impeccable standards, collaborating with kitchen and restaurant teams, and ensuring all procedures

Formación

• Previous experience in a similar cleaning or stewarding role in a luxury hotel.
• Knowledge of COSHH, Health & Safety, and Food Hygiene regulations.
• Ability to work efficiently in a fast-paced environment.
• Immaculate grooming standards and excellent personal hygiene.
• Willingness to perform manual handling and heavy lifting.

Responsabilidades

• Support day-to-day operations of our Food & Beverage teams by ensuring the highest standards of cleanliness, hygiene and organization across all back-of-house areas.
• Be hands-on, proactive and a strong team player, maintaining clean and well-organised workspaces while supporting service delivery.
• Collaborate with kitchen and restaurant teams and ensure adherence to health & safety standards at all times.
• Maintain communication, attention to detail and commitment to excellence in all tasks.

Conocimientos

Stewarding experience

COSHH knowledge

Health & Safety knowledge

Food Hygiene knowledge

Manual Handling

Team player

Descripción del empleo

Awarded No. 1 Hotel in London in the Travel + Leisure World's Best Awards, on the doorstep of Hyde Park, just a short walk from Harrods, Harvey Nichols and London’s most exclusive shopping district; Sloane Street and Knightsbridge, this grand luxury mansion has undergone an inspired renovation by the famed interior designer Alberto Pinto. The hotel is home to 93 luxurious suites and bedrooms, modern British dining at The Lanesborough Grill, the vibrant Library Bar and Garden Room and the magnificent Lanesborough Club & Spa.

Oetker Hotels

Masterpiece Collection

Candidate Profile

As a Steward, you will play a vital role in supporting the day-to-day operations of our Food & Beverage teams by ensuring the highest standards of cleanliness, hygiene and organization across all back-of-house areas. You will be hands-on, proactive and a strong team player, maintaining clean and well-organised workspaces while supporting service delivery across the hotel.

You will take pride in maintaining impeccable standards, working collaboratively with kitchen and restaurant teams, and ensuring all procedures and health & safety standards are adhered to at all times. There is a strong emphasis on communication, attention to detail and a commitment to excellence.

Key Requirements

• Previous experience in a similar cleaning or stewarding role within a luxury hotel or high-end environment is preferred
• Knowledge of COSHH, Health & Safety, Food Hygiene and Manual Handling regulations
• Ability to work efficiently in a fast-paced environment
• Immaculate grooming standards and excellent personal hygiene
• A positive attitude, strong work ethic and team-focused mindset
• Please note this role involves manual handling and heavy lifting

In return

We believe in recognising and valuing the contributions of our team members. To support your wellbeing and growth, we provide a robust reward and benefits package, including:

Financial Wellbeing

• Season ticket loan
• Enhanced Pension Scheme
• Life Insurance
• Complimentary dry cleaning
• Safety shoes
• Retail discounts around Victoria, Westminster, Whitehall and the Northbank area

Health & Wellness

• Complimentary meals on duty
• Cycle to Work scheme
• Flu vaccinations
• Discounted chiropodist and massage treatments
• Substantiality initiates
• Social and sports activities (e.g. football games, running club, yoga & pilates, etc.)
• EAP – Employee Assistance Programme

Career Growth & Personal Development

• Internal transfer and promotion opportunities
• Cross-departmental exposure
• Partnered with industry-leading training providers
• Internal learning gateway
• Free access to e-learning platform offering job-specific training and personal growth courses
• Subsidised professional qualifications and certified training programmes
• Financial incentives for bringing talents to The Lanesborough via ‘Recommend-A-Friend’ scheme

Recognition & Social Initiatives

• Award programmes throughout the year with generous prizes
• Long service awards
• Preferential room rate at The Lanesborough for you and your family
• 50% discount on F&B and Club & Spa treatments
• Social events (e.g. Annual Party, Recognition Celebrations, Children's Christmas Party, Departmental Appreciation Day, pub quiz, etc.)
• Celebrating your important moments (birthdays, anniversaries, weddings, newborns, etc.)
• Retirement parties

*Terms and conditions apply to all benefits.

Eligibility

In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.