Static Parking Operative

Intelli-Park; Mere; On-site; GBP 17,000 - 19,000; Full time

Benefits offered by this job

20 days holiday + bank holidays

Full uniform provided

Continuous training

Job summary

Intelli-Park (Total Parking Solutions) is seeking a Parking Operative (Static) at Weston Super-Mare Hospital. The role involves patrolling client sites, answering queries and issuing notices in line with BPA policies, with a focus on service quality and safety.

The position is full-time, 30 hours per week, with a 5‑day rota and occasional shifts changes to meet business needs. Weekly pay, ongoing training, and full uniform are provided to support a professional service.

Qualifications

• Excellent customer service skills required.
• Attention to detail and accuracy in all tasks.
• Potential DBS check may be required.

Responsibilities

• Review and identify improvements in signage, site layout and customer experience.
• Issue parking charge notices in line with BPA policies.
• Apply consistent time management to ensure proper site coverage.
• Assist the public with parking queries and provide clear guidance.
• Patrol client sites and respond to on-site concerns.
• Follow processes with precision and uphold BPA standards.
• Uphold fairness, integrity and ethical conduct.

Skills

Customer service

Attention to detail

Conflict management

DBS check

Job description

Parking Operative (Static) - Full Time - Weston Super-Mere Hospital

VISTA Values-Aligned Job Description

If you are active, love being outdoors, and thrive in a role where you manage your own working day, Intelli-Park (Total Parking Solutions) is the place for you. We operate across the entire UK, delivering reputable, professional parking services to our clients. We take pride not only in what we deliver, but how we deliver it - through our VISTA values: Visionary, Intentional, Synergy, Tenacity and Accountability.

Your Role - How You Bring VISTA to Life

Visionary - Think Forward

• Review and identify improvements in signage, site layout and customer experience, providing valuable feedback to Head Office.
• Support the continual enhancement of our service by recognising patterns, raising improvements and contributing to a better parking environment.

Intentional - Act with Purpose

• Issue parking charge notices accurately and in line with British Parking Association (BPA) policies and guidelines.
• Apply consistent time management, ensuring each allocated site receives the right level of coverage.
• Follow all operational processes with precision, using your equipment responsibly, including uniform and body-worn camera.

Synergy - Be Brilliant, Together

• Work collaboratively with colleagues and Head Office, reporting site concerns clearly and promptly.
• Assist the public with parking queries, providing clear advice and signposting customers to the correct appeals procedure.
• Support local coverage when other team members are on leave or absent.

Tenacity - Stay Switched On

• Patrol client sites and residential areas proactively, maintaining focus throughout your shift.
• Adapt to occasional rota changes based on business needs.
• Show resilience when dealing with challenging situations, using conflict-management skills to remain calm and professional.

Accountability - Own It

• Take personal responsibility for delivering an exceptional service to clients and the public.
• Ensure accuracy, attention to detail, and adherence to BPA standards at all times.
• Uphold our commitment to fairness, integrity and ethical conduct.

Rota

Full-time: 30 hours per week

5 out of 7 days

• WEEK 1 - Mon-Fri: 09:00am-15:00pm - WEEK 2 - Mon-Fri - 11:00am-17:00pm
• Working days/times may occasionally be amended to meet business needs.

Pay & Rewards

• £13.11 per hour (day shift), paid weekly
• Opportunity for overtime
• Full list of benefits available internally

What We Provide

• Full TPS uniform & equipment
• Continuous training to become a fully competent Parking Operative
• Supportive leadership and a strong network focused on VISTA-driven excellence

What You Bring

• Flexibility to support additional local coverage during periods of holiday or sickness
• Attention to detail and accuracy in all tasks
• Excellent customer service skills
• Confidence, professionalism and calm conflict-management
• In some cases, successful completion of a DBS check

Benefits

• 20 days holiday plus bank holidays (pro-rata for part-time), increasing with service (1 additional day every 2 years)
• Full uniform provided
• Continuous training and development

Data Protection

We retain personal information only for as long as necessary for the purposes collected. All data is securely destroyed in line with our retention policy.

Equal Opportunities

We are an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive environment for all colleagues.