Starbucks Shift Supervisor

EG Group; Frome; On-site; GBP 27,000 - 29,000; Full time

Job summary

Join a leading company as a Shift Supervisor at Starbucks! In this role, you will ensure high-quality service and product availability while supervising staff and making important business decisions. You'll be part of a vibrant team focused on customer satisfaction, with opportunities for career advancement and various employee benefits.

Benefits

30% EG Starbucks Discount

15% Asda Discount Card

Quarterly Bonus Incentive

Employee Assistance Program

Compassionate Leave

Free Beverage on Shift

EG Cares Benefits & Rewards Platform

Life Assurance

Recognition Rewards

Learning & Development

Access to the Learning Hub

Qualifications

• Supervisory experience preferred, hospitality or retail background accepted.
• Strong leadership and team motivation skills.
• Ability to maintain high standards of customer service.

Responsibilities

• Supervise and motivate colleagues to ensure tasks are completed.
• Assist with stock control, ordering, and administration.
• Promote an excellent customer service environment.

Skills

Leadership

Customer Service

Team Management

Job description

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Hourly Rate: £13.05 per hour

Bonus Scheme: Quarterly Bonus Incentive!

Company: EG Group

*Please be advised that, as this is a food establishment, there may be potential exposure to allergens in the workplace*

Role Overview

Looking for Your Next Leadership Opportunity? Become a Shift Supervisor at Starbucks!

Are you ready to ensure our products are fresh, tasty, and always available while delivering excellent service? You'll work closely with the Store Manager, making beverages, maintaining presentation, and supervising colleagues to ensure tasks are completed efficiently. In the Store Manager's absence, you'll take charge of shifts and make business decisions, all while leading and motivating the team to reach their goals.

Why Starbucks?

To express our gratitude for your hard work, we offer a variety of benefits for you to enjoy.

• 30% EG Starbucks Discount on food, drinks, and merchandise!
• 15% Asda Discount Card for extra savings!
• Employee Assistance Program.
• Quarterly Bonus Incentive—work hard and reap the rewards!
• Compassionate Leave for times that matter.
• Free Beverage on Shift.
• EG Cares Benefits & Rewards Platform- Enjoy savings on retail, food, home, garden, electronics, and more!
• Life Assurance.
• Recognition Rewards to celebrate your achievements!
• Learning & Development.
• Work Anniversary Awards to mark your milestones.
• Access to the Learning Hub, featuring the world's largest online course library!

A typical day as a supervisor-

• Supervise, delegate tasks, and motivate colleagues to ensure timely completion of duties, while assisting with training and development.
• Promote a welcoming team environment, ensuring excellent customer service and up-selling products.
• Assist the Store Manager with stock control, ordering, banking, and administration, while keeping accurate records of stock and wastage.
• Actively participate in food preparation, ensuring compliance with Food Safety and Health & Safety policies, and maintaining clean waste storage.
• Maintain a vibrant, presentable, and clean store atmosphere while being friendly, happy, and approachable.
• Lead by example, ensuring colleagues adhere to uniform regulations, and provide cover during busy periods or absences.
• Prepare coffee, food and other beverages in line with formula standards.

Got what it takes?

Are you ready to take the next step in your career? While supervisory experience is preferred, if you've worked in hospitality or retail and feel prepared to move into a leadership role, we encourage you to apply. This is your chance to step up, lead a team, and make an impact.

Apply today to start your fantastic career as our Starbucks Shift Supervisor! To apply please email a copy of your CV to with the reference ‘Starbucks Shift Supervisor - Beckington - 113140’