Starbucks Shift Supervisor

EG Group; Andover; On-site; GBP 27,000 - 31,000; Full time

Job summary

EG Group is seeking a Shift Supervisor for Starbucks to lead a team, ensure product quality, and deliver excellent customer service. This role involves supervising daily operations, motivating colleagues, and stepping in during the Store Manager’s absence, all with a chance to further skills in a dynamic environment.

Benefits

30% Starbucks Discount

15% Asda Discount Card

Employee Assistance Program

Quarterly Bonus Incentive

Compassionate Leave

Free Beverage on Shift

Life Assurance

Learning & Development Opportunities

Access to the Learning Hub

Qualifications

• Preferably supervisory experience or relevant retail/hospitality skills.
• Preparedness to lead a team and make impactful decisions.

Responsibilities

• Supervise, delegate tasks, and motivate colleagues.
• Assist Store Manager with stock control and administration.
• Maintain excellent customer service and a friendly environment.

Skills

Leadership

Customer Service

Team Motivation

Job description

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Hourly Rate:£13.05 per hour

Bonus Scheme:Quarterly Bonus Incentive!

Company: EG Group

*Please be advised that, as this is a food establishment, there may be potential exposure to allergens in the workplace*

Role Overview

Looking for Your Next Leadership Opportunity? Become a Shift Supervisor at Starbucks!

Are you ready to ensure our products are fresh, tasty, and always available while delivering excellent service? You'll work closely with the Store Manager, making beverages, maintaining presentation, and supervising colleagues to ensure tasks are completed efficiently. In the Store Manager's absence, you'll take charge of shifts and make business decisions, all while leading and motivating the team to reach their goals.

Why Starbucks?

To express our gratitude for your hard work, we offer a variety of benefits for you to enjoy.

• 30% Starbucks Discounton food, drinks, and merchandise!
• 15% Asda Discount Cardfor extra savings!
• Employee Assistance Program.
• Quarterly Bonus Incentive—work hard and reap the rewards!
• Compassionate Leavefor times that matter.
• Free Beverage on Shift.
• EG Cares Benefits & Rewards Platform- Enjoy savings on retail, food, home, garden, electronics, and more!
• Life Assurance.
• Learning & Development.
• Work Anniversary Awardsto mark your milestones.
• Access to the Learning Hub,featuring the world's largest online course library!

A typical day as a supervisor-

• Supervise, delegate tasks, and motivate colleagues to ensure timely completion of duties, while assisting with training and development.
• Promote a welcoming team environment, ensuring excellent customer service and up-selling products.
• Assist the Store Manager with stock control, ordering, banking, and administration, while keeping accurate records of stock and wastage.
• Actively participate in food preparation, ensuring compliance with Food Safety and Health & Safety policies, and maintaining clean waste storage.
• Maintain a vibrant, presentable, and clean store atmosphere while being friendly, happy, and approachable.
• Lead by example, ensuring colleagues adhere to uniform regulations, and provide cover during busy periods or absences.
• Prepare coffee, food and other beverages in line with formula standards.

Got what it takes?

Are you ready to take the next step in your career? While supervisory experience is preferred, if you've worked in hospitality or retail and feel prepared to move into a leadership role, we encourage you to apply. This is your chance to step up, lead a team, and make an impact.

Apply today to start your fantastic career as our Starbucks Shift Supervisor! To apply please email a copy of your CV to with the reference‘Starbucks Shift Supervisor – Weyhill East – 112997