Bar Supervisor

The Crafty Egg; Bristol; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading restaurant, The Crafty Egg in Bristol, seeks an experienced Bar Supervisor to ensure excellent customer service and operational excellence. The role involves managing shifts, maintaining a safe working environment, and leading a team to drive sales and enhance customer satisfaction. Candidates should possess strong leadership capabilities and thrive in fast-paced settings. Interested applicants should send a CV and cover letter to the specified email.

Qualifications

• Strong leadership skills required.
• Attention to detail and ability to handle fast-paced environments.

Responsibilities

• Manage shifts ensuring high standards of customer service.
• Monitor bar cleanliness and compliance with health regulations.
• Oversee staff and manage daily operations effectively.

Skills

Customer Care

Leadership

Operational Efficiency

Attention to Detail

Job description

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Bar Supervisor Job Specification - Crafty Egg, Church Road

As a Bar Supervisor at the Crafty Egg, you will play a key role in managing day and/or evening shifts, ensuring high standards of customer service, product quality, and staff management. You will be responsible for maintaining a clean and safe working environment, and ensuring smooth daily operations.

Bar Supervisor Job Specification - Crafty Egg, Church Road

As a Bar Supervisor at the Crafty Egg, you will play a key role in managing day and/or evening shifts, ensuring high standards of customer service, product quality, and staff management. You will be responsible for maintaining a clean and safe working environment, and ensuring smooth daily operations.

Key Responsibilities

Customer Service & Sales:

• Ensure prompt seating, serving, and table clearing to maintain a smooth flow of service.
• Drive sales and encourage up-selling by delivering excellent levels of customer care.
• Assist in handling difficult or dissatisfied customers, ensuring issues are resolved professionally and swiftly.

Operational Efficiency:

• Monitor bar cleanliness and compliance with health/safety regulations.
• Ensure the bar is properly stocked at all times.
• Assist with inventory control and stock orders.
• Oversee and manage staff during shifts, ensuring all tasks are properly allocated and breaks are efficiently managed.
• Ensure deliveries are safely unpacked and correctly stored, following all health and safety protocols.
• Monitor and maintain FOH stock levels, reporting low stock to the General Manager.

Health & Safety:

• Ensure the environment is clean, safe, and hazard-free at all times (regular toilet checks, hazard monitoring, etc.).
• Coordinate with the kitchen to monitor food quality, addressing any concerns if food standards are not met.

This role requires strong leadership skills, attention to detail, and the ability to handle fast-paced environments. You will be pivotal in maintaining the Crafty Egg’s reputation for excellent service and quality.

Please email a CV and brief cover letter to [e-mail]

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

• Industries

  Restaurants

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