Stakeholder Relationship Manager

Royal Horticultural Society; United Kingdom; Remote; GBP 38,000 - 45,000; Full time

Job summary

A dynamic opportunity is available at a leading gardening charity for the Stakeholder Relationship Manager role. This position focuses on managing stakeholder relationships and driving business development within RHS’s educational programs. The successful candidate will inspire and empower learners while ensuring exceptional customer experiences.

Qualifications

• Experience in business development and stakeholder relationship management.
• Strong communication skills and ability to analyze data for insights.
• Ability to work collaboratively with diverse stakeholders.

Responsibilities

• Develop and implement business development plans and targets.
• Manage relationships with key customers and stakeholders.
• Deliver growth and income targets through account management.

Skills

Business development

Stakeholder management

Customer experience

Data analysis

Job description

Join to apply for the Stakeholder Relationship Manager role at Royal Horticultural Society

Join to apply for the Stakeholder Relationship Manager role at Royal Horticultural Society

Royal Horticultural Society provided pay range

This range is provided by Royal Horticultural Society. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Direct message the job poster from Royal Horticultural Society

Administrator at The Recruitment Consultancy

Job Title: Stakeholder Relationship Manager (Professional Programmes)

Location: Home-based, with some travel to RHS Wisley, or UK approved centres

Salary: Up to £45,000

Hours: 37.5 hours per week

Contract: Permanent

We are looking for an experienced Stakeholder Relationship Manager to join our dynamic and friendly Professional Programmes team. This role sits within our new Learning and Public Engagement division which has been created to meet the RHS strategy. This is an exciting time to be joining the UK’s leading gardening charity, to inspire and empower more people to grow.

As Stakeholder Relationship Manager, you will be responsible for:

• Business development plans, implementation and growth target delivery across our current and new income streams.
• Managing the relationships across key customers and stakeholders: centres, learners and Professional Associates to deliver the highest levels of customer experience and satisfaction of all RHS Qualifications and ensuring the required information/compliance from Centres is delivered. This will include robust learner and centre communication, feedback and satisfaction levels, from registration and approval through to completion of award.
• Delivering the growth and income targets through the account management and planning for approved centres and learners, including the processes of feedback and interrogation and reporting of data and insights across centre and learner pipelines, including longitudinal evaluation and future projections.
• Creating and leveraging opportunities for growth, maximising the opportunities for cross-promotion and conversion of wider RHS Professional Programmes, Learning and Public Engagement and RHS programmes.

To work for the Royal Horticultural Society (RHS) is to join a thriving charity, whose mission is to be there for everyone on their lifelong adventure with gardening. Everything we do is built on the transformational power of gardening – and the benefits it brings to people, places and our planet.

And we couldn’t do this without our people. We’re proud of the knowledge, enthusiasm and ideas that each one of our team members brings. From working across our social media channels, to volunteering in the RHS Gardens, from serving customers in our garden centres to running national marketing campaigns, we believe that every member of the RHS team should have the opportunity to make a difference. Our careers portal here provides a comprehensive overview of what we offer, the teams that work at the RHS and our great benefits.

Safeguarding and Inclusion

The RHS is committed to safeguarding and promoting the welfare of children, young people and adults at risk and expects all personnel to share in this commitment. We are an inclusive employer and welcome applicants from all backgrounds.

We may review applications as soon as we receive them so if you see a vacancy that you are interested in, please apply straight away as the vacancy will be closed as soon as we hire the right candidate. If you require any additional support with making your application, please contact [e-mail] please ensure to include the job title or job reference number REQ (found at the top of the advert) when emailing.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management

• Industries

  Civic and Social Organizations

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