Stage Door Keeper

Allscreens Nationwide Ltd; Nottingham; On-site; GBP 17,000 - 22,000; Full time

Benefits offered by this job

Free theatre tickets

Playhouse Pass membership

Discounts at bars

Enhanced annual leave

Birthday day off

Enhanced sick pay

Staff social events

Cycle to Work

Learning and development opportunities

Relaxed working environment

Job summary

Nottingham Playhouse is seeking a Stage Door Keeper to be the welcoming face for artists, staff, visiting companies and contractors in Nottingham. You will help keep the building safe and secure while ensuring a smooth operation and a welcoming environment for everyone.

The role sits within the Facilities & Buildings team, supporting rehearsals, performances and events, with responsibilities including visitor management, deliveries, and coordinating communications across the venue.

Qualifications

• Excellent communication and customer service skills.
• Calm and professional in a busy environment.

Responsibilities

• Welcoming staff, visiting companies, contractors and guests to Nottingham Playhouse.
• Managing the Stage Door reception, telephone, email inbox and tannoy system.
• Maintaining secure access to the building through visitor management, keys, fobs and company vehicle procedures.
• Monitoring CCTV and reporting any security or safety concerns promptly.
• Supporting the Facilities & Buildings team with compliance checks, including First Aid equipment and defibrillator audits.
• Receiving and distributing deliveries across the organisation.
• Assisting with fire safety procedures, alarm testing and emergency arrangements.
• Carrying out opening and closing procedures when required.
• Maintaining a professional, tidy and welcoming Stage Door environment at all times.

Skills

Customer service

Communication

Calm under pressure

Organised

Independent worker

Attention to detail

Confidentiality

Health and safety

Flexible schedule

Tools

Email

Telephone

Basic IT systems

Job description

As a Stage Door Keeper, you'll be the welcoming face of Nottingham Playhouse for artists, staff, visiting companies and

contractors. You'll play a vital role in keeping our building safe, secure and running smoothly, while helping to create an

exceptional experience for everyone who comes through our Stage Door.

If you're organised, approachable, calm under pressure and enjoy working in a fast-paced environment where no two days are the

same, we'd love to hear from you.

ABOUT THE ROLE

The Stage Door is the operational heart of Nottingham Playhouse. Working as part of our Facilities & Buildings team, you'll be

responsible for welcoming visitors, maintaining building security, coordinating communications and supporting the day-to-day

operation of one of the UK's leading producing theatres.

You'll work closely with colleagues across the organisation, supporting rehearsals, performances and events while helping to

ensure our historic building remains safe, compliant and welcoming.

KEY RESPONSIBILITIES INCLUDE:

• Welcoming staff, visiting companies, contractors and guests to Nottingham Playhouse.
• Managing the Stage Door reception, telephone, email inbox and tannoy system.
• Maintaining secure access to the building through visitor management, keys, fobs and company vehicle procedures.
• Monitoring CCTV and reporting any security or safety concerns promptly.
• Supporting the Facilities & Buildings team with compliance checks, including First Aid equipment and defibrillator audits.
• Receiving and distributing deliveries across the organisation.
• Assisting with fire safety procedures, alarm testing and emergency arrangements.
• Carrying out opening and closing procedures when required.
• Maintaining a professional, tidy and welcoming Stage Door environment at all times.

ABOUT YOU

We're looking for someone who enjoys helping people and takes pride in delivering excellent service.

You'll be someone who:

• Has excellent communication and customer service skills.
• Remains calm and professional in a busy environment.
• Is organised and able to prioritise a variety of tasks.
• Can work independently while being part of a wider team.
• Demonstrates good attention to detail and follows procedures carefully.
• Is comfortable using email, telephones and basic IT systems.
• Understands the importance of confidentiality, security and health and safety.
• Is flexible and available to work evenings, weekends and Bank Holidays as required.

Experience within a customer service, reception, security or facilities environment would be beneficial, although training will be

provided for the right candidate.

WHY JOIN NOTTINGHAM PLAYHOUSE?

Awarded The Stage Theatre of the Year 2025, Nottingham Playhouse is one of the UK's leading producing theatres, creating bold,

exciting theatre that inspires audiences and communities across Nottingham and beyond. We're proud to be a charity, a Theatre of

Sanctuary and a Disability Confident employer, committed to creating an inclusive workplace where everyone belongs.

As part of our team you'll enjoy:

• Free and discounted theatre tickets
• Free Playhouse Pass membership
• Discounts at our bars
• Enhanced annual leave with service
• An additional day off for your birthday
• Enhanced company sick pay
• Staff social events
• Cycle to Work scheme
• Learning and development opportunities
• A relaxed and welcoming working environment

TERMS

Salary: £12.71 per hour

Hours: Shifts offered as required via RotaCloud. Due to the nature of the role, evening, weekend and Bank Holiday working will be

required.

Location: Nottingham Playhouse

Closing Date: Saturday 1 August 2026 (11.59pm)

Interviews: Week commencing 10 August 2026 (subject to change).

DIVERSITY, INCLUSION AND ACCESS

Nottingham Playhouse is committed to creating a workforce that reflects the diverse communities we serve. We actively encourage

applications from people of all backgrounds and are proud to be a Disability Confident employer.

We particularly welcome applications from people from the Global Ethnic Majority and Disabled people. Applicants who declare as

being from the Global Ethnic Majority and/or Disabled and who meet the minimum criteria for the role will be guaranteed an

interview.

If you require this information in an alternative format, would like support completing your application or need reasonable

adjustments during the recruitment process, we'd be delighted to help.