Staff User Researcher: Shape Product Strategy with Insight

Wise; Greater London; Vor Ort; GBP 90.000 - 120.000; Vollzeit

Zusammenfassung

Wise is seeking a Staff User Researcher to join the Grow squad in London. You’ll combine hands-on research with strategic direction across cross-functional teams to rethink how people can earn a return on all their money, in any currency and risk profile.

As a Staff Researcher, you’ll set priorities, lead complex studies, and shape product direction through actionable insights, while mentoring others and influencing senior leaders toward user-centered decisions.

Qualifikationen

• Strong judgment and systems thinking across ambiguity levels.
• Craft well-designed studies delivering bite-sized insights for action.
• Proven track record scaling research influence across teams and senior stakeholders.
• Experienced with mixed-method research and AI tools accelerating the work.
• Top-notch storytelling connecting complex work to customer impact.
• Work with urgency while raising quality, not just perfecting reports.

Aufgaben

• Set priorities and research direction aligned with squad and business goals.
• Lead by example in evaluative and generative research and raise quality standards.
• Balance long-term vision with near-term learning needs for the space.
• Shape product direction through research insights influencing current and future products.
• Negotiate with teams and senior leaders to drive user-centered decisions.
• Lead with ambition, champion quality, users, and human-centered product development.
• Leverage AI to accelerate research delivery where it adds value.

Kenntnisse

Judgment

Systems thinking

Research influence

Mixed-methods

Storytelling

Mentoring

Stakeholder influence

Jobbeschreibung

Wise is seeking a Staff User Researcher to join the Grow squad in London. You’ll combine hands-on research with strategic direction across cross-functional teams to rethink how people can earn a return on all their money, in any currency and risk profile.

As a Staff Researcher, you’ll set priorities, lead complex studies, and shape product direction through actionable insights, while mentoring others and influencing senior leaders toward user-centered decisions.