UX Researcher: Transform Customer Insights into Growth

Northreach; Greater London; On-site; GBP 45,000 - 65,000; Full time

Job summary

A leading financial data firm in London is seeking a skilled UX Researcher to transform customer insights into actionable strategies that shape business decisions. This role demands a minimum of 3 years experience in customer insights and data analysis, proficiency in data tools, and excellent communication skills. You'll collaborate with teams to improve user experience and drive growth. If you're passionate about making a tangible impact within an innovative company, this opportunity is for you.

Qualifications

• Minimum of 3 years experience in customer insights, data analysis, or a similar role.
• Strong proficiency in data analysis tools and a thorough understanding of customer behaviour analytics.
• Ability to present complex data in a clear, concise manner.

Responsibilities

• Analyse customer data from platforms like Google Analytics and CRM systems to identify patterns.
• Provide actionable insights to stakeholders across marketing, product, and customer service teams.
• Conduct market research, surveys, and focus groups to gain insights and benchmark performance.

Skills

Data analysis tools

Customer behaviour analytics

Excellent communication skills

Collaboration

Education

Bachelor's degree in a relevant field

Job description

A leading financial data firm in London is seeking a skilled UX Researcher to transform customer insights into actionable strategies that shape business decisions. This role demands a minimum of 3 years experience in customer insights and data analysis, proficiency in data tools, and excellent communication skills. You'll collaborate with teams to improve user experience and drive growth. If you're passionate about making a tangible impact within an innovative company, this opportunity is for you.