Staff Solutions Engineer

Kong; United Kingdom; Remote; GBP 90,000 - 130,000; Full time

Job summary

Kong Inc., the AI Connectivity Company, is seeking a Senior Solutions Engineer to join our UK sales team. You will lead technical conversations with executives and product teams, align with Account Executives, and drive the full sales cycle for commercial accounts in the UK.

You will evangelise Kong’s API Management and connectivity platform, support PoCs, onboard new customers, and author technical docs for DevOps and deployments. Experience with open-source tech and cloud trends is preferred.

Qualifications

• 7+ years of pre-sales Solution Engineering or relevant experience in SaaS/enterprise software.
• Experience with Open-source technology.
• Foundational knowledge of API Management, cloud trends and open-source business models.
• Confident presenting to C-level executives, Directors, PMs and Engineers.
• Enthusiasm for working in a fast-paced startup culture.

Responsibilities

• Support field sales in helping customers understand the value of Kong API Management & Connectivity solutions.
• Grow trusted client relationships through the entire sales lifecycle from discovery to production.
• Support PoCs throughout the evaluation process.
• Onboard and train new customers and establish revenue potential with existing customers.
• Coordinate with support, product, and engineering to prioritize customer needs and ensure satisfaction.
• Create technical documentation for DevOps, implementations, and services engagements.
• Participate in lead generation activities such as blogs, webinars, and industry events.
• Take on additional tasks as required by management.

Skills

Pre-sales experience

Open-source tech

API Management

Cloud computing

Executive presentation

Tools

Docker

Kubernetes

NGINX

AWS

Postgres

Cassandra

Job description

Are you ready to unlock intelligence?

If you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.

About the Role:

As part of our Sales organisation, Kong's Solution Engineers play an instrumental role in our continued growth and success as they align with our Account Executive team and lead the technical sale cycle with both new and existing customers. This is a position supporting Commercial accounts within the UK region. If you are someone who is motivated by the opportunity to drive new business while learning and evangelising our cutting-edge technology, we want to speak to you!

What You'll Do:

• Support field sales in helping customers understand the value of the Kong API Management & Connectivity solutions.
• Grow trusted client relationships throughout the entire sales lifecycle from initial discovery/ requirement gathering, to product reviews/ demos, and into production.
• Support PoCs throughout the entire evaluation process.
• Onboard and train new customers and establish revenue potential with existing customers.
• Coordinate with support, product, and engineering teams to prioritize customer needs and ensure 100% satisfaction across assigned set of accounts.
• Create technical documentation for DevOps, implementations, and services engagements.
• Participate in creative lead generating activities such as creating blog posts, leading webinars, working industry events, etc.
• And any additional tasks required by manager.

What You'll Bring:

• 7+ years of pre-sales Solution Engineering or relevant experience at a SaaS, Open-source or Enterprise Software company.
• Experience working with Open-source technology.
• Foundational knowledge/ understanding of API Management & Integration, Cloud computing trends, Open-source business models.
• Confident ability to present and lead discussions with C or Director level executives as well as Product Managers and Engineers.
• Enthusiasm for working in a high profile, fast-paced startup culture.

Bonus Points:

• Previous experience with API Gateway or Service Mesh is preferred.
• Experience with Docker or Kubernetes.
• Strong knowledge of NGINX, HTTP, AWS, Postgres, and/ or Cassandra.
• Fluency working on Linux OSes.
• Familiarity with DevOps and CD/CI pipeline.
• Any knowledge on DCOS/Mesos and Docker Swarm is a plus.

#LI-TR1

About Kong:

Kong Inc., the AI Connectivity Company, is building the connectivity layer of AI. Trusted by the Fortune 500® and AI-native startups alike, Kong’s unified API and AI platform enables organizations to secure, manage, accelerate, govern, and monetize the flow of intelligence across APIs and AI traffic — on any model, any cloud. For more information, visit www.konghq.com.