Staff Product Analyst, Unit Economics & Sales Impact

Relay Technologies; Greater London; Hybrid; GBP 90,000 - 140,000; Full time

Job summary

Relay is seeking a Staff Product Analyst in Unit Economics to shape how sales assigns value to clients and shops. You will design decision signals, determine what constitutes good performance, and drive cross-team changes with data-driven wins.

You will build practical analytics tools, data applications, and alerts, leveraging SQL and AI where appropriate to ship working solutions quickly. Expect close collaboration with Sales and Analytics teams in a rapid-growth logistics environment.

Qualifications

• Have owned B2B pricing or commercial decisions and their number, rather than maintaining sales dashboards.
• Have built, hands on, the first version of how a company values a customer or a deal: unit economics, lifetime value, or what it costs to win one.
• Have seen their work acted on: a leader changed a plan, a team adopted your method, or sales went after different deals because of it.
• Have got records created by teams who didn't report to you, and know how long it takes.
• Can say early whether a quarter will land, and what would tell you it won't.
• Are hands‑on and fluent in SQL, with or without AI, and would rather ship a working answer this week than a perfect one next quarter. No logistics experience needed, just the appetite to learn a physical operation fast.

Responsibilities

• Decide which Sales problems are real and which only look real, before anyone builds a fix.
• Design how Sales decides: which signals count, what a client or shop is worth, and what good looks like.
• Tell the sales lead what to change and what to stop, and get a decision.
• Build data applications, monitors and alerts, not decks, using Claude and agents to ship your own tools.
• Go and look when the numbers and the street disagree: a new shop, a client's parcels at the sort centre.
• Get the missing data built, and prove whether each change worked. In a year, sales chooses what to go after on measures you built, and can see whether the quarter will land before it ends.

Skills

SQL

B2B pricing

Commercial decisions

Job description

Relay is seeking a Staff Product Analyst in Unit Economics to shape how sales assigns value to clients and shops. You will design decision signals, determine what constitutes good performance, and drive cross-team changes with data-driven wins.

You will build practical analytics tools, data applications, and alerts, leveraging SQL and AI where appropriate to ship working solutions quickly. Expect close collaboration with Sales and Analytics teams in a rapid-growth logistics environment.