Staff Content Designer: AI-Driven UX for Global Payments

Wise Australia Investments; Greater London; On-site; GBP 65,000 - 90,000; Full time

Job summary

Wise is seeking a Staff Content Designer to join our Receive squad and help millions of users—from individuals sending money abroad to businesses receiving international payments—experience simple, confident money movement worldwide.

You’ll design and deliver engaging, intuitive content experiences, collaborate with engineers and other designers, and apply design thinking to AI-powered workflows. This role emphasizes customer value and brand standards while operating across multiple teams.

Qualifications

• Extensive experience shipping world-class consumer products.
• Strong understanding of AI and how it should be used.
• Ability to navigate complexity and ambiguity in cross-functional environments.
• Excellent eye for quality and ability to mentor others.

Responsibilities

• Design and deliver intuitive experiences that make complex payments feel simple and trustworthy.
• Collaborate with cross-functional teams, including engineering and other designers, to implement content systems and prompts.
• Apply design thinking to AI and automation to deliver real customer value.
• Influence teams to elevate customer-centeredness and content quality across the squad.

Skills

AI expertise

Content design

UX collaboration

Stakeholder management

Empathy

Job description

Wise is seeking a Staff Content Designer to join our Receive squad and help millions of users—from individuals sending money abroad to businesses receiving international payments—experience simple, confident money movement worldwide.

You’ll design and deliver engaging, intuitive content experiences, collaborate with engineers and other designers, and apply design thinking to AI-powered workflows. This role emphasizes customer value and brand standards while operating across multiple teams.