Staff Content Designer: AI-Driven Global Payments UX

Content Creators; Greater London; Hybrid; GBP 90,000 - 120,000; Full time

Job summary

Wise is building an open, fair, and human financial system. A Staff Content Designer will ship world-class consumer products, shaping content strategies that guide AI-powered experiences for international money movement.

You’ll collaborate with the Content Guild and cross-functional teams to ensure customer-centered, high-quality content across Wise’s global platform. You’ll lead end-to-end design projects, mentor peers, and advocate for responsible AI use while delivering calm, clear, and

Qualifications

• Experience shipping world-class consumer products.
• Strong understanding of AI and how it should be used.
• Ability to navigate complexity and ambiguity in cross-functional environments.
• Proven ability to deliver high-quality work and support other designers.

Responsibilities

• Design and deliver clear, engaging experiences for money movement and payments.
• Collaborate with cross-functional Receive squad to enable global payments.
• Design content systems, prompts, and agents; define QA and output standards.
• Partner with engineering to implement content designs at scale.
• Influence teams to improve customer-centeredness and content quality across squads.
• Prioritize content needs across multiple teams and projects.
• Champion the Wise brand and its implementation in products.
• Collaborate with designers from other squads to create seamless customer experiences.

Skills

Content design

AI understanding

Ambiguity handling

Quality focus

Influential

Empathy

Relationship building

Job description

Wise is building an open, fair, and human financial system. A Staff Content Designer will ship world-class consumer products, shaping content strategies that guide AI-powered experiences for international money movement.

You’ll collaborate with the Content Guild and cross-functional teams to ensure customer-centered, high-quality content across Wise’s global platform. You’ll lead end-to-end design projects, mentor peers, and advocate for responsible AI use while delivering calm, clear, and