Stadium Office & Guest Experience Assistant

Entain Italia; Romford; Hybrid; GBP 17,000 - 21,000; Full time

Benefits offered by this job

Discounts via Entain Deals

Pension scheme and ShareSave

Healthcare and wellbeing support

Job summary

Entain is seeking an Office Assistant to man the reception desk at the Stadium. Reporting to the Office Manager, you will handle calls and emails promptly, manage bookings for restaurants and general admission, and support the Office Team in day-to-day admin tasks.

You will welcome customers, assist with end-of-day banking, produce racecards, and process sponsorship packages. A basic knowledge of the betting industry and proficiency with Excel and Word are preferred; you should enjoy working in

Qualifications

• Team-oriented role requires ability to work in a fast-paced environment.
• Knowledge of the betting industry preferred.
• Familiarity with Microsoft Excel and Word.

Responsibilities

• Answer all calls and emails promptly and professionally.
• Process website and telephone bookings for restaurants and general admission.
• Manage and process selling of sponsorship packages.
• Run website reports.
• Complete end-of-day banking procedures.
• Welcome customers to the Stadium and assist with enquiries.

Skills

Teamwork

Betting industry knowledge

Excel

Word

Tools

Excel

Word

Job description

Entain is seeking an Office Assistant to man the reception desk at the Stadium. Reporting to the Office Manager, you will handle calls and emails promptly, manage bookings for restaurants and general admission, and support the Office Team in day-to-day admin tasks.

You will welcome customers, assist with end-of-day banking, produce racecards, and process sponsorship packages. A basic knowledge of the betting industry and proficiency with Excel and Word are preferred; you should enjoy working in