Stadium Guest Experience Assistant (Casual)

The Albion Foundation; Birchfield; On-site; GBP 12,000 - 18,000; Full time

Job summary

West Bromwich Albion Football Club is seeking a Hawthorns Helper (Casual) to join the matchday team at the Hawthorns Stadium. This casual contract may include evenings, weekends and bank holidays as required and in line with business needs.

As a Hawthorns Helper you will be the club's face of help and support for visiting fans, home and away, on matchdays and at events. Uniform provided, training in customer service and safeguarding will be given.

Responsibilities

• Assist visiting fans and enhance their experience on matchdays.
• Deployed to perimeter areas and concourses to provide guidance and help.
• Uniform provided; training in customer service and safeguarding will be given.

Job description

West Bromwich Albion Football Club is seeking a Hawthorns Helper (Casual) to join the matchday team at the Hawthorns Stadium. This casual contract may include evenings, weekends and bank holidays as required and in line with business needs.

As a Hawthorns Helper you will be the club's face of help and support for visiting fans, home and away, on matchdays and at events. Uniform provided, training in customer service and safeguarding will be given.