Sr. SRE (Application Support + Dev-Ops + Automation)

Fulcrum Digital; Greater London; On-site; GBP 120,000 - 160,000; Full time

Job summary

Fulcrum Digital in London seeks a Senior Site Reliability Engineer (Application Support + DevOps + Automation) to own and evolve production systems across cloud, on-prem, and hybrid environments. You will design scalable architectures, automate CI/CD, monitor health with Splunk and Dynatrace, and drive incident response with blameless postmortems and continuous improvement.

You will collaborate with global teams, mentor junior engineers, and ensure readiness and compliance across the stack while

Qualifications

• Bachelor’s degree or equivalent practical experience in Computer Science or related field.
• Strong scripting, CI/CD management, and software design principles.
• Hands-on debugging, optimizing, and automation of infra workflows.
• Experience with Splunk, Dynatrace, Jenkins and ITIL processes.

Responsibilities

• Own and improve full lifecycle of services from design to deployment and operation.
• Partner with development teams to ensure production readiness and capacity planning.
• Design, build, and evolve CI/CD pipelines with automation and quality gates.
• Lead and influence DevOps and SRE best practices across teams.
• Monitor production systems, study metrics, and drive reliability improvements.

Skills

Cloud (AWS)

ITSM / Helix

Monitoring tools

CI/CD automation

DevOps practices

Production reliability

Incident response

Blameless postmortems

Operational risk & compliance

Mentoring

Education

Bachelor’s degree in Computer Science or related

Tools

Splunk

Dynatrace

Jenkins

Git/Bitbucket

Maven

Artifactory

Chef

Job description

Sr. SRE (Application Support + Dev-Ops + Automation)

London, United Kingdom | Posted on 09/15/2026

Who are we FulcrumDigital is an agile and next-generation digital accelerating company providingdigital transformation and technology services right from ideation toimplementation. These services have applicability across a variety ofindustries, including banking & financial services, insurance, retail,higher education, food, healthcare, and manufacturing.

Requirements

We are looking for a Senior SRE candidate who must have the below skills:

• Hands-on experience with Cloud (AWS preferably)
• ITSM / BMC Helix Process
• Splunk & Dynatrace monitoring and observability
• Own and improve the full lifecycle of services, from design and development through deployment, operations, and continuous improvement.
• Partner with development teams to ensure production readiness through architecture reviews, capacity planning, resiliency design, and launch readiness assessments.
• Design, build, and evolve CI/CD pipelines with a strong emphasis on automation, quality gating, and operational validation.
• Lead and influence DevOps automation and SRE best practices.
• Monitor and maintain production systems by measuring availability, performance, latency, and overall system health.
• Analyze ITSM events and incidents to identify systemic issues, close operational gaps, and feed actionable improvements back to engineering teams.
• Drive sustainable reliability through automation, self-healing mechanisms, and reduction of manual toil.
• Respond to production incidents with a calm, systematic approach; lead troubleshooting across the technology stack to reduce mean time to recovery (MTTR).
• Facilitate blameless postmortems and ensure long-term corrective actions are implemented.
• Actively manage operational risk, compliance, and resiliency across all supported environments.
• Collaborate effectively with global teams across multiple geographies and time zones.
• Mentor junior engineers and contribute to a strong culture of learning, ownership, and operational excellence.

All About You

• Strong ownership mentality with a systematic, data-driven approach to problem solving.
• Proven experience working across development, operations, and product teams to drive alignment and outcomes.
• Comfortable operating in high-pressure situations, making timely decisions, and managing complex stakeholder expectations.
• Passion for automation, continuous improvement, and eliminating manual work wherever possible.

Required Qualifications

• Bachelor’s degree in Computer Science or a related technical field involving software development, or equivalent practical experience.
• Strong experience with algorithms, data structures, scripting, CI/CD pipeline management, and software design principles.
• Hands-on experience debugging, optimizing, and automating application and infrastructure workflows.
• Solid experience in scripting, Python, Splunk, Dynatrace, Jenkins, XLR, and ITIL processes.
• Experience designing, analyzing, and troubleshooting large-scale distributed systems.
• Strong communication skills with the ability to influence technical and non-technical stakeholders.

Preferred Experience

• Experience with industry-standard CI/CD and DevOps tooling such as Git/Bitbucket, Jenkins, Maven, Artifactory, and Chef.
• Proven ability to design and implement efficient CI/CD workflows that move code from development to production with minimal manual intervention.
• Demonstrated success driving reliability, availability, and performance improvements in complex production environments.
• Experience operating in a regulated or compliance-focused environment.