Sr. Program Manager, Amazon Freight

Amazon EU SARL (UK Branch); London; On-site; GBP 60,000 - 90,000; Full time

Job summary

A leading company is seeking a Sr. Program Manager for Amazon Freight in London. This role will lead high-impact programs to optimize financial operations and ensure scalable cross-entity partnerships. Ideal candidates have strong project management skills, experience with data analysis, and a relevant degree. Join a technology-driven team that is innovating logistics across Europe.

Qualifications

• Experience using data and metrics to determine and drive improvements.
• Experience owning program strategy, end to end delivery, and communicating results to senior leadership.
• Experience leading ambiguous, cross-functional initiatives.

Responsibilities

• Lead and scale initiatives that improve financial operations for Amazon Freight.
• Develop processes for cross-entity partnerships and manage vendor relationships.
• Define program success through KPIs and strategy documents.

Skills

Data Analysis

Project Management

Cross-functional Collaboration

Education

Bachelor's degree

Bachelor's degree in finance, accounting or related field

Master's degree

Tools

Excel

Job description

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Sr. Program Manager, Amazon Freight, London

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Client:

Amazon EU SARL (UK Branch)

Location:

London, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

9e5fc97781e7

Job Views:

14

Posted:

17.06.2025

Expiry Date:

01.08.2025

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Job Description:

Amazon Freight (AF) is Amazon’s external freight transportation service that enables businesses to move full-truckload (FTL) shipments using Amazon’s trusted carrier network. As we scale across Europe, we are evolving our business operations, compliance frameworks, and internal partnership models to support AF’s long-term growth.
We are seeking a Program Manager – Strategic Initiatives to join the Amazon Freight EU team. This is a cross-functional role with exposure to billing & payments operations, credit risk programs, and the rapidly scaling internal partnerships charter. You will lead high-impact programs that drive financial hygiene, improve customer experience, and unlock long-term scalability through collaboration with internal Amazon entities. This is a unique opportunity for a builder who thrives in ambiguity, enjoys owning end-to-end programs, and can seamlessly shift between operational rigor and strategic thinking.

Key job responsibilities
- Lead and scale initiatives that improve how AF manages financial operations, including dunning, credit risk mechanisms, AR optimization, and interest strategies for late payments.
- Develop processes to enable cross-entity partnerships, including cost allocation models, SOPs, risk mitigation, and scalability frameworks.
- Collaborate with Product, Tech, Legal, internal amazon entities and Finance to launch tools, programs, and SOPs that support both shippers and internal partners.
- Define and track program success through KPIs that align with AF’s revenue, write-off, and bad debt goals.
- Write strategy documents and business reviews to align senior leaders stakeholders on roadmap priorities and direction
- Manage vendor relationships (e.g., debt recovery partners) and external reporting obligations with agencies where needed.
- Identify and close process gaps to reduce risk and operational load for the EU Billing & Payments team.

About the team
Amazon Freight allows both small and large businesses to use Amazon to transport palletized goods across Europe. This is an innovative technology-driven service currently growing rapidly in Europe. We are a technology powered business, and we utilize Amazon’s expertise in technology and operations to delight our shippers. Amazon Freight utilizes Amazon’s best-in-class logistics and transportation operations.

Within Amazon Freight, we are a team of product and program managers that develop solutions to enhance shipper experience and drive profitable growth across various ship modes.

BASIC QUALIFICATIONS

- Experience using data and metrics to determine and drive improvements
- Experience owning program strategy, end to end delivery, and communicating results to senior leadership
- Experience in program or project management
- Experience working cross functionally with tech and non-tech teams
- Bachelor's degree
- Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)
- Experience leading ambiguous, cross-functional initiatives with measurable outcomes

PREFERRED QUALIFICATIONS

- Experience leading process improvements
- Bachelor's degree in finance, accounting or related field
- Master's degree
- Familiarity with internal stakeholder partnership models or shared services