Sr. Manager, Strategic Projects, Digital and Excellence

United States 1 AB Car Rental Services; Bracknell; On-site; GBP 110,000 - 140,000; Full time

Job summary

Avis Budget Group is seeking a Senior Manager to lead strategic projects, digital transformation and operational excellence across its international franchise network. This role blends strategic programme delivery with hands-on operational support and stakeholder leadership in over 150 markets.

You will drive scalable solutions, strengthen brand consistency and improve business performance by collaborating with IT, digital, commercial and operational teams and international licensee partners.

Qualifications

• Proven experience leading strategic projects and programmes across multiple markets.
• Strong understanding of digital transformation, operational excellence and governance.
• Excellent stakeholder management and influencing skills.
• Experience coordinating cross-functional teams and managing multiple priorities.
• Strong commercial awareness and focus on measurable outcomes.

Responsibilities

• Lead strategic IT, digital and operational improvement programmes across international markets, ensuring alignment with priorities and measurable outcomes.
• Drive projects from concept through implementation, managing governance, risks, resources and stakeholder expectations.
• Identify opportunities to streamline processes, improve efficiency and accelerate technology adoption.
• Provide day-to-day technical IT and operational support to maintain effective operations.
• Support onboarding of new licensees to the Avis Budget Group technology landscape.
• Define and maintain brand standards framework and OPS Manual for licensee markets.
• Drive consistency while respecting local market requirements.
• Collaborate with international teams to strengthen franchise performance and operational excellence.
• Build relationships across IT, digital, commercial and operational functions and external partners.
• Influence cross-functional teams to deliver outcomes without direct line authority.
• Communicate priorities, progress and results to stakeholders and drive continuous improvement.
• Deliver initiatives that improve performance and strengthen brand consistency across markets.

Skills

Strategic leadership

Digital transformation

Stakeholder management

Programme governance

Job description

Senior Manager - Strategic Projects, Digital & Operational Excellence

Company: Avis Budget Group

Location: Bracknell, Berkshire - global travel required

The Opportunity

Avis Budget Group is seeking a commercially astute and experienced Senior Manager to lead strategic projects, digital transformation and operational excellence across its international franchise network.

This high-impact role combines strategic programme delivery with hands-on operational support, stakeholder leadership and capability development. You will drive scalable solutions, strengthen brand consistency and improve business performance across more than 150 markets, working collaboratively with IT, digital, commercial and operational teams, as well as international licensee partners.

Key Responsibilities

Strategic Projects & Digital Transformation

• Lead strategic IT, digital and operational improvement programmes across international markets, ensuring alignment with business priorities and measurable outcomes.
• Drive projects from concept through to implementation, managing governance, risks, resources and stakeholder expectations.
• Identify opportunities to streamline processes, improve efficiency and accelerate technology adoption.
• Provide day-to-day technical IT and operational support to help maintain effective business operations.

Franchise Operations & Brand Standards

• Support field teams in onboarding new licensees to the Avis Budget Group technology landscape.
• Define and maintain the brand standards framework and Operations (OPS) Manual, driving consistent adoption across licensee markets.
• Support the implementation of operational frameworks and best practices, balancing global consistency with local market requirements.
• Collaborate with international teams to strengthen franchise performance and operational excellence.

Stakeholder Engagement & Leadership

• Build strong relationships across IT, digital, commercial and operational functions, as well as international licensee partners.
• Influence and coordinate cross-functional teams and external stakeholders to deliver outcomes without direct line authority.
• Communicate priorities, progress and results effectively, fostering collaboration, accountability and continuous improvement.

About You

You are a proactive and commercially minded transformation leader who combines strategic thinking with a hands-on approach to delivery. You are confident navigating complex international environments, influencing stakeholders and translating business priorities into practical, sustainable improvements.

Essential Experience & Capabilities

• Proven experience delivering strategic projects, programmes or transformation initiatives in a multinational or multi-market environment.
• Strong understanding of digital transformation, operational excellence and project governance.
• Excellent stakeholder management, communication and influencing skills, including the ability to lead through influence rather than direct authority.
• Experience coordinating cross-functional teams and managing multiple priorities.
• Strong commercial awareness, analytical skills and a focus on measurable business outcomes.

Desirable Experience

• Knowledge of car rental operations, franchise business models or international mobility markets.
• Experience with brand standards, operational frameworks and licensee onboarding.
• Familiarity with technology adoption across geographically dispersed teams.

What Success Looks Like

You will deliver strategic initiatives that improve operational performance, accelerate digital adoption and strengthen consistency across international markets. Success will also be measured by effective licensee onboarding, adoption of brand standards and the development of scalable capabilities that support the long-term success of Avis Budget Group's international franchise network.

Why Avis Budget Group?

This is an opportunity to shape strategic priorities and deliver meaningful change within a globally recognised mobility business. You will work across international markets, influence key stakeholders and help shape the technology, operational standards and capabilities that drive future business performance.

Bracknell

Bracknell Forest

United Kingdom