Sr. Manager, Strategic Projects, Digital and Excellence

United Kingdom Avis Budget Services Limited; Bracknell; On-site; GBP 90,000 - 120,000; Full time

Job summary

Avis Budget Group in Bracknell is seeking a Senior Manager to lead strategic projects, digital transformation and operational excellence across its international franchise network. The role blends strategic delivery with hands-on operational support and cross-functional leadership.

You will drive scalable solutions, maintain brand standards, and improve performance across 150+ markets while collaborating with IT, digital, commercial and operations teams and licensee partners.

Qualifications

• Proven experience delivering strategic projects in multinational or multi-market environments.
• Strong understanding of digital transformation, operational excellence and project governance.
• Excellent stakeholder management and influencing skills.
• Experience coordinating cross-functional teams and managing multiple priorities.

Responsibilities

• Lead strategic IT, digital and operational improvement programmes across international markets.
• Drive projects from concept through to implementation with governance and risk management.
• Identify opportunities to streamline processes and accelerate technology adoption.
• Provide day-to-day IT and operational support to maintain business operations.
• Collaborate with global teams to strengthen franchise performance and operational excellence.

Skills

Strategic thinking

Stakeholder management

Digital transformation

Analytical skills

Commercial acumen

Job description

Senior Manager - Strategic Projects, Digital & Operational Excellence

Company: Avis Budget Group

Location: Bracknell, Berkshire - global travel required

The Opportunity Avis Budget Group is seeking a commercially astute and experienced Senior Manager to lead strategic projects, digital transformation and operational excellence across its international franchise network. This high-impact role combines strategic programme delivery with hands-on operational support, stakeholder leadership and capability development. You will drive scalable solutions, strengthen brand consistency and improve business performance across more than 150 markets, working collaboratively with IT, digital, commercial and operational teams, as well as international licensee partners.

Key Responsibilities

Strategic Projects & Digital Transformation

• Lead strategic IT, digital and operational improvement programmes across international markets, ensuring alignment with business priorities and measurable outcomes.
• Drive projects from concept through to implementation, managing governance, risks, resources and stakeholder expectations.
• Identify opportunities to streamline processes, improve efficiency and accelerate technology adoption.
• Provide day-to-day technical IT and operational support to help maintain effective business operations.

Franchise Operations & Brand Standards

• Support field teams in onboarding new licensees to the Avis Budget Group technology landscape.
• Define and maintain the brand standards framework and Operations (OPS) Manual, driving consistent adoption across licensee markets.
• Support the implementation of operational frameworks and best practices, balancing global consistency with local market requirements.
• Collaborate with international teams to strengthen franchise performance and operational excellence.

Stakeholder Engagement & Leadership

• Build strong relationships across IT, digital, commercial and operational functions, as well as international licensee partners.
• Influence and coordinate cross-functional teams and external stakeholders to deliver outcomes without direct line authority.
• Communicate priorities, progress and results effectively, fostering collaboration, accountability and continuous improvement.

About You

You are a proactive and commercially minded transformation leader who combines strategic thinking with a hands-on approach to delivery. You are confident navigating complex international environments, influencing stakeholders and translating business priorities into practical, sustainable improvements.

Essential Experience & Capabilities

• Proven experience delivering strategic projects, programmes or transformation initiatives in a multinational or multi-market environment.
• Strong understanding of digital transformation, operational excellence and project governance.
• Excellent stakeholder management, communication and influencing skills, including the ability to lead through influence rather than direct authority.
• Experience coordinating cross-functional teams and managing multiple priorities.
• Strong commercial awareness, analytical skills and a focus on measurable business outcomes.

Desirable Experience

• Knowledge of car rental operations, franchise business models or international mobility markets.
• Experience with brand standards, operational frameworks and licensee onboarding.
• Familiarity with technology adoption across geographically dispersed teams.

What Success Looks Like

You will deliver strategic initiatives that improve operational performance, accelerate digital adoption and strengthen consistency across international markets. Success will also be measured by effective licensee onboarding, adoption of brand standards and the development of scalable capabilities that support the long-term success of Avis Budget Group's international franchise network.

Why Avis Budget Group?

This is an opportunity to shape strategic priorities and deliver meaningful change within a globally recognised mobility business. You will work across international markets, influence key stakeholders and help shape the technology, operational standards and capabilities that drive future business performance.

Bracknell Bracknell Forest United Kingdom A vehicle rental provider of choice for travelers around the world, Avis Budget Group is powered by our people, our partners, and technology. We operate some of the most recognized brands in the industry through Avis, Budget, and Zipcar, along with local brands such as Payless, France Cars, Apex, and Maggiore.