Sr AI Solutions Program Manager

Refinitiv; Greater London; Hybrid; GBP 90,000 - 150,000; Full time

Benefits offered by this job

Hybrid work model

Flex My Way programs

Career development & growth

Job summary

Thomson Reuters is seeking a senior product leader for AI Editorial to embed product discipline into editorial workstreams and guide AI-enabled customer-facing innovation. You will partner with product managers and technology teams, shaping opportunities for editorial expertise to power strategic AI initiatives.

You will translate data, feedback and audience insight into decisions, scale editorial-to-product handoffs, and create robust ROI metrics, guiding priorities across a dynamic, matrixed

Qualifications

• 8+ years of product management experience, preferably in digital media, news publishing, content platforms, or similar complex ecosystems.
• Experience managing strategic platform or technology partnerships and external relationships.
• Strong grounding in AI/ML product concepts and ability to apply them to domain-specific applications.

Responsibilities

• Acts as strategic product partner to product managers and technology teams to identify and drive opportunities for editorial subject matter expertise in AI.
• Establishes cross-functional reporting frameworks and ROI/utilisation metrics to demonstrate value in AI product development.
• Translates data, customer feedback and audience insight into clear product decisions and prioritisation calls.

Skills

Product management

AI product

Editorial/content

Stakeholder management

Education

Bachelor's degree

Tools

Roadmapping tools

Backlog management

Sprint planning

Job description

Job Description AI Editorial is operating at an inflection point, acting as a strategic partner to product managers and technology teams to deliver critical projects across the business. This role embeds dedicated product management expertise into the function, working to identify, shape and drive opportunities for editorial subject matter expertise to power customer-facing AI innovation. The role also holds strategic oversight of cross-functional reporting and establishes ROI metrics for how editorial expertise is deployed and valued across the business. This is a product leadership role. Experience in content and publishing is strongly preferred, tax or legal experience a plus.

Key Responsibilities

• Acts as strategic product partner to product managers and technology teams across the business, identifying, shaping and driving opportunities for editorial subject matter expertise to power customer-facing AI innovation
• Establishes and owns cross-functional reporting frameworks and ROI / utilisation metrics that demonstrate the value and impact of editorial subject matter expertise within AI product development
• Translates data, customer feedback and audience insight into clear product decisions, trade‑offs and prioritisation calls
• Builds scalable processes and ways of working for editorial‑to‑product handoff, embedding product discipline (roadmaps, backlogs, sprint rhythms) into editorial's contribution to AI development
• Coaches and upskills editorial subject matter experts in product thinking and ways of working, without formal management responsibility for the wider team
• Delivers regular, clear reporting and progress updates to senior leadership, flagging risks early with practical mitigation options, bringing external product and platform best practice into a professional services / legal‑tech environment

Required Qualifications

• Bachelor's degree, preferably in computer science, business, accounting, finance, law, or related field
• 8+ years’ product management experience, ideally including digital media, news publishing, content platforms, or other complex multi‑stakeholder digital ecosystems
• Experience managing strategic platform or technology partnerships and complex external relationships
• Strong grounding in fundamental AI/ML product concepts, with the ability to get up to speed quickly on domain‑specific applications
• Fluent in product analytics and using data to define and track success metrics, including ROI and utilisation measures
• Working knowledge of agile/product delivery frameworks and tooling (roadmapping, backlog management, sprint planning)

Preferred Qualifications

• Demonstrated success leading cross‑functional teams (engineering, editorial/content, commercial) to deliver results in fast‑moving, matrixed environments
• Experience building products or capabilities from the ground up, including in ambiguous or 0‑to‑1 contexts

What’s in it For You?

Hybrid Work Model:

We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected.

Flexibility & Work-Life Balance:

Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance.

Career Development and Growth:

By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI‑enabled future.

Industry Competitive Benefits:

We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.

Culture:

Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together.

Social Impact:

Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro‑bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.

Making a Real-World Impact:

We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.

About Us

Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news. We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them.

We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here. More information about Thomson Reuters can be found on thomsonreuters.com.

At Thomson Reuters, we’re not riding the AI wave — we’re reshaping the future of professional work across law, tax, compliance, and journalism. Here, you will collaborate with smart, ambitious people who thrive on solving complex problems, delivering market‑leading solutions, and innovating with curiosity and care.

Learn more about a career with us Our Employer Story Inside Thomson Reuters Blog Awards and Recognition Join Our Talent Community Protect Your Job Search Future-ready careers Our focus on a skills-first approach ensures you’ll have the tools and knowledge to grow, lead, and thrive in an AI‑enabled future.

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