Sr AI Solutions Program Manager

Thomson Reuters; City of Westminster; Hybrid; GBP 90,000 - 135,000; Full time

Benefits offered by this job

Hybrid work model

Career development and growth

Industry competitive benefits

Culture and inclusion

Job summary

Thomson Reuters is seeking a senior product leader to embed editorial subject matter expertise into AI development, partnering with product managers and technology teams. You will shape opportunities, establish ROI metrics, and translate feedback into clear decisions, influencing multi-stakeholder platforms and product roadmaps.

The role requires 8+ years in product management in digital media or complex ecosystems, with strong analytics, AI/ML literacy, and agile delivery experience.

Qualifications

• Bachelor's degree or equivalent in a relevant field.
• 8+ years of product management experience in digital media, publishing, or related multi-stakeholder environments.
• Experience managing strategic platform or technology partnerships and complex external relationships.
• Strong grounding in AI/ML product concepts and ability to scale domain-specific applications.
• Fluent in product analytics and using data to define and track success metrics (ROI, utilisation).
• Working knowledge of agile/product delivery frameworks and tooling (roadmapping, backlog management, sprint planning).

Responsibilities

• Acts as strategic product partner to product managers and technology teams across the business, identifying, shaping and driving opportunities for editorial subject matter expertise to power customer-facing AI innovation
• Establishes and owns cross-functional reporting frameworks and ROI / utilisation metrics that demonstrate the value and impact of editorial subject matter expertise within AI product development
• Translates data, customer feedback and audience insight into clear product decisions, trade-offs and prioritisation calls
• Builds scalable processes and ways of working for editorial-to-product handoff, embedding product discipline (roadmaps, backlogs, sprint rhythms) into editorial's contribution to AI development
• Coaches and upskills editorial subject matter experts in product thinking and ways of working, without formal management responsibility for the wider team
• Delivers regular, clear reporting and progress updates to senior leadership, flagging risks early with practical mitigation options, bringing external product and platform best practice into a professional services / legal-tech environment

Skills

Product management

AI/ML concepts

Data analytics

Agile methodologies

Cross-functional leadership

Stakeholder management

Education

Bachelor's degree in computer science, business, accounting, finance, law, or related field

Tools

Roadmapping tools

Job description

AI Editorial is operating at an inflection point, acting as a strategic partner to product managers and technology teams to deliver critical projects across the business. This role embeds dedicated product management expertise into the function, working to identify, shape and drive opportunities for editorial subject matter expertise to power customer-facing AI innovation. The role also holds strategic oversight of cross-functional reporting and establishes ROI metrics for how editorial expertise is deployed and valued across the business. This is a product leadership role. Experience in content and publishing is strongly preferred, tax or legal experience a plus.,

• Acts as strategic product partner to product managers and technology teams across the business, identifying, shaping and driving opportunities for editorial subject matter expertise to power customer-facing AI innovation
• Establishes and owns cross-functional reporting frameworks and ROI / utilisation metrics that demonstrate the value and impact of editorial subject matter expertise within AI product development
• Translates data, customer feedback and audience insight into clear product decisions, trade-offs and prioritisation calls
• Builds scalable processes and ways of working for editorial-to-product handoff, embedding product discipline (roadmaps, backlogs, sprint rhythms) into editorial's contribution to AI development
• Coaches and upskills editorial subject matter experts in product thinking and ways of working, without formal management responsibility for the wider team

• Delivers regular, clear reporting and progress updates to senior leadership, flagging risks early with practical mitigation options, bringing external product and platform best practice into a professional services / legal-tech environment

  Bachelor's degree, preferably in computer science, business, accounting, finance, law, or related field

• 8+ years' product management experience, ideally including digital media, news publishing, content platforms, or other complex multi-stakeholder digital ecosystems
• Experience managing strategic platform or technology partnerships and complex external relationships
• Strong grounding in fundamental AI/ML product concepts, with the ability to get up to speed quickly on domain-specific applications
• Fluent in product analytics and using data to define and track success metrics, including ROI and utilisation measures
• Working knowledge of agile/product delivery frameworks and tooling (roadmapping, backlog management, sprint planning)

Preferred Qualifications

• Demonstrated success leading cross-functional teams (engineering, editorial/content, commercial) to deliver results in fast-moving, matrixed environments

• Experience building products or capabilities from the ground up, including in ambiguous or 0-to-1 contexts, Hybrid Work Model: We've adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected.

  Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news.

We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward. As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace. We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here.

• Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance.
• Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow's challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.
• Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.
• Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together.
• Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.
• Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.