Sports Centre Duty Manager - 10 - 25 hours per week

The Deanes; Hadleigh; On-site; GBP 18,000 - 24,000; Full time

Job summary

The Deanes Sports Centre in Hadleigh, England, invites a Duty Manager to ensure smooth operation during opening hours, delivering a high quality and safe experience for visitors.

You will be the first point of contact for members, guests and families, handle enquiries and bookings, assist with admin tasks, and help set up and take down equipment while supporting the Centre Manager to maintain safety. The role involves shift work and a commitment to safeguarding children and young people.

Qualifications

• Experience in delivering high-quality customer service.
• Strong communication with diverse client groups including public, families and young people.
• Willingness to perform shift work and assist with administrative tasks.

Responsibilities

• Be the first point of contact for sports facility visitors.
• Handle enquiries and bookings and assist with admin tasks.
• Support the Sports Centre Manager to ensure safety and a secure environment.
• Assist with setting up and taking down equipment as required.

Skills

Customer service

Communication skills

Team coordination

Job description

Our adjoining Sports Centre requires a Duty Manager to ensure the smooth running of the facility during it's opening hours, delivering a high quality and safe experience for all who visit the Centre.
This role involves acting as first point of contact for all sports facility visitors, and as such you must be ready to communicate with a diverse range of clients, including members of the public, children and young people and other user groups. You will be responsible for dealing with enquiries and bookings and assisting with other administrative tasks as directed. The Duty Manager supports the Sports Centre Manager to ensure the safety of the public and service users and there will also be some physical aspects to the role including the setting up and taking down of equipment.

Please refer to the attached job description for full details of the role's responsibilities.

The successful applicant will be enthusiastic with proven customer service skills and an interest in the sport and leisure industry is essential. This position involves shift working between the core hours of Monday - Friday 3 pm - 10 pm and all day Saturday and Sunday (8am - 6pm).

For further information, or an informal chat, please contact Sam Wood via email on [e-mail] or on 01268 741162

The Deanes is committed to safeguarding and promoting the welfare of children and young people and expects its entire staff to share this commitment. All postholders working in our schools will be considered to work in Regulated Activity and will be required to have an Enhanced Disclosure from the Disclosure & BarringService (DBS). In line with Keeping Children Safe in Education guidance all shortlisted candidates may be subject to online searches that may include social media. For further information please contact [e-mail]