SPOA Reception & Admin Officer - Rotational NHS Role

Northern Care Alliance NHS Foundation Trust; Greater Manchester; On-site; GBP 22,000 - 24,000; Full time

Benefits offered by this job

Fantastic annual leave allowance

Flexible working opportunities

Job summary

Northern Care Alliance NHS Foundation Trust in Greater Manchester is recruiting a Receptionist/Clerical Officer to join our expanding Single Point of Access (SPOA) within Community Services in Bury. The role provides reception and administrative support, processes referrals, inputs data on SystmOne, and handles telephone queries from healthcare professionals and service users.

You will rotate between the SPOA hub and community receptions, with shifts 8am-4pm or 10am-6pm on a rota, including

Qualifications

• Experience in reception or clerical roles.
• Proficient data entry and record keeping.
• Good IT skills and knowledge of Microsoft Office.

Responsibilities

• Provide reception and administrative support to the SPOA.
• Process referrals and input data onto SystmOne.
• Answer telephone queries from healthcare professionals and service users.
• Book appointments and cancel clinics; scan and file documents.
• Collaborate with colleagues to ensure efficient office operations.

Skills

Reception duties

Data entry

Communication

Tools

Microsoft Office

SystmOne

Job description

Northern Care Alliance NHS Foundation Trust in Greater Manchester is recruiting a Receptionist/Clerical Officer to join our expanding Single Point of Access (SPOA) within Community Services in Bury. The role provides reception and administrative support, processes referrals, inputs data on SystmOne, and handles telephone queries from healthcare professionals and service users.

You will rotate between the SPOA hub and community receptions, with shifts 8am-4pm or 10am-6pm on a rota, including