Specialty Directorate Operations Lead

Betsi Cadwaladr University Health Board; Wrexham; On-site; GBP 45,000 - 65,000; Full time

Job summary

Betsi Cadwaladr University Health Board (BCUHB) in Wales seeks an experienced manager to lead multi-disciplinary teams within the Medical Directorate. The role focuses on delivering operational and strategic objectives, producing business cases and managing targets across waiting times, capacity and performance dashboards.

The post holder will oversee clerical and administrative teams, drive service improvement, and liaise with the Operational Management Team to ensure coordinated service

Qualifications

• Educated to degree level or equivalent with transferable skills.
• Management qualification or managerial experience.
• RSA Level 3 or equivalent.
• ECDL or equivalent experience.

Responsibilities

• Support achievement of operational and strategic objectives for the Directorate and contribute to business cases and plans.
• Line manage clerical and administration teams within Medical Directorate specialties.
• Monitor waiting times, capacity and demand to meet Welsh Government targets.
• Provide information for performance monitoring and reporting to clinical staff.

Skills

Communication

Leadership

Project management

Analytical skills

Prioritisation

Organisational skills

Staff development

Change management

People management

Interpersonal skills

Welsh language

Education

Bachelor’s degree or equivalent experience

Management qualification

RSA Level 3

ECDL or equivalent

Job description

Betsi Cadwaladr University Health Board (BCUHB) in Wales seeks an experienced manager to lead multi-disciplinary teams within the Medical Directorate. The role focuses on delivering operational and strategic objectives, producing business cases and managing targets across waiting times, capacity and performance dashboards.

The post holder will oversee clerical and administrative teams, drive service improvement, and liaise with the Operational Management Team to ensure coordinated service