Specialist Support Worker - Fulham, London

Look Ahead; Greater London; On-site; GBP 30,000; Full time

Job summary

A leading care and support provider in London is looking for a compassionate Specialist Support Worker to assist individuals with mental health needs. You'll be pivotal in supporting medication compliance and helping clients achieve greater independence. Ideal candidates should possess strong organizational skills and resilience. This full-time role includes a competitive salary and various employee benefits.

Benefits

Annual leave increasing up to 30 days

Free DBS

Exclusive discounts via Reward Gateway

Cycle to work scheme

Employee Assistance Programme

Generous pension contribution up to 4%

Qualifications

• Enjoy social interaction and company of others.
• Works well independently and as part of a team.
• Calm and resilient, able to manage emotions.
• Respects professional boundaries.

Responsibilities

• Support people with medication compliance.
• Conduct home visits in specified boroughs.
• Assist individuals in gaining independence.
• Work collaboratively with mental health professionals.
• Identify barriers to self-management.

Skills

Excellent organisational skills

Emotional resilience

Ability to assess risk

Computer literate

Self-reflection

Ability to work independently

Understanding of mental health needs

Education

NVQ Level 2 / 3 or equivalent

Job description

Job Details Specialist Support Worker - Fulham, London We're looking for a kind, compassionate and resilient Specialist Support Worker to join our Mental Health Social Care Service in H&F Mental Health. £29,.99 per annum, working 40 hours per week.

Shifts are 8am-8pm daily and Service runs 24 / 7, 7 days a week including Bank Holidays. Want to feel like you're making a difference? You'll feel at home here. Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all.

Benefits

• Annual leave increasing up to 30 days with length of service


• Free DBS


• Exclusive discounts and cashback via Reward Gateway®


• Opportunity to buy a Blue Light Card


• Fully paid induction programme and further training


• ILM courses and Apprenticeship Programmes


• Cycle to work scheme


• Employee Assistance Programme for 24‑7 confidential support


• Online wellbeing resources


• A generous pension – we will contribute up to 4% and life assurance cover up to £10, (T&Cs apply)


• Quarterly Staff Awards to reward & recognise our amazing staff’s commitment and contribution

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you’ll do

• Medication Observance: support people who are struggling with medication concordance between the hours of 8am to 8pm, 7 days a week.


• Complete home visits to observe customers take medication in the borough of Lambeth – Brixton, Streatham, West Norwood, Kennington, Clapham, Oval, and Vauxhall.


• Support people who are stepping down to more independence, whether from registered to lower support accommodation or returning to their homes after prolonged hospital admission.


• Identify barriers to medication concordance and achieve goals toward medication self‑management.


• Connect individuals, as appropriate, with other opportunities of social inclusion and support as part of the Living Well Network.


• Develop a collaborative discussion with customers on how they are supported to receive medication.


• Enable customers to improve their overall wellbeing, maintain good physical and mental health, motivate participation in social activity, and help customers identify goals.


• Jointly work cases with mental health professionals and social workers within the localities.


• Signpost people to other community services and identify local community resources that could benefit them.


• Safeguarding – raise alerts within the locality and support investigation or information gathering as required.


• Ensure timely recording of client concern or safeguarding issues.

About you

• Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement.


• Works well as part of a group or team as well as independently.


• Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement.


• Applies the right balance of care and support depending on the needs of the customer.


• Thrives on change and enjoys dynamic diverse environments.


• Is confident with high levels of self‑esteem.


• Is respectful, articulate, and sensitive in style of communication.


• Can cope positively with challenging and diverse behaviour.


• Adheres to Look Ahead’s professional boundaries policy.

What you’ll bring

Essential:

• Excellent organisational skills


• Emotional resilience


• Ability to assess risk


• Computer literate


• Self‑reflection


• Ability to work independently


• Demonstrated understanding of the challenges facing people with mental health needs.

Desirable:

• NVQ Level 2 / 3 or equivalent


• Knowledge of mental health medication


• Experience of accommodation‑based services / housing management

About us

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over services, providing support to thousands of customers each year. Our mission is to co‑design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us. We have a strong social purpose and we live and work by our values: We focus on Excellence and innovation. We are Caring and Compassionate. We are Inclusive and Trusted. We work in Partnership and are One‑Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.