Specialist, Supplier Management

NewDay Cards Limited; Leeds; Hybrid; GBP 65.000 - 85.000; Vollzeit

Zusammenfassung

NewDay Cards Limited is seeking a Supplier Manager to lead day-to-day management, governance and improvement of a diverse supplier portfolio. You will partner with internal teams and external providers to optimise performance, manage onboarding and assurance, and deliver value across Credit & Collections and operations.

The role emphasises governance, risk control and data-driven decision-making in a regulated financial services environment.

Qualifikationen

• Proven experience managing suppliers, vendors or external service providers.
• Strong stakeholder management and communication across all levels, including senior stakeholders.
• Ability to work independently and effectively within a fast-paced environment.
• Strong organisational skills, attention to detail and analytical capabilities, with the ability to use data and MI to drive improvements.
• Experience investigating, understanding and resolving supplier or operational incidents.
• Knowledge or willingness to learn managing suppliers and/or external relationships within a regulated environment.
• Supplier governance, assurance, risk management and control frameworks.
• Financial services experience is beneficial but not essential.

Aufgaben

• Day-to-day management, oversight and optimisation of multiple strategic suppliers across Credit & Collections and wider operations.
• Build and manage effective relationships with internal teams and suppliers to drive performance improvements.
• Implement and oversee supplier assurance activities, governance frameworks and controls.
• Oversee supplier onboarding, assurance and framework adherence to governance and contractual requirements.
• Produce and utilise supplier performance reporting and MI to support decision-making and continuous improvement.
• Drive continuous improvement while reducing supplier-related operational and compliance risks.

Kenntnisse

Supplier management

Stakeholder management

Data analytics

Governance & risk

Incident investigation

Regulated environment knowledge

Vendor governance

Jobbeschreibung

As part of the Supplier Management team, you will be responsible for the day-to-day management, oversight and optimisation of multiple strategic suppliers that support Credit & Collections and wider business operations. This is a key role within our supplier ecosystem, ensuring strong governance, performance, compliance and value delivery across a diverse supplier portfolio. You will be responsible for building effective partnerships with suppliers and internal stakeholders, driving continuous improvement, managing risk and assurance activities, and ensuring suppliers meet contractual, operational and governance expectations.

How you’ll contribute

Build and manage effective relationships, ensuring collaboration between internal teams and suppliers to drive performance improvement. Implement and oversee supplier assurance activities, governance frameworks and controls, identifying areas for improvement and delivering effective solutions. Optimise processes and reduce supplier-related operational and compliance risks whilst delivering commercial and operational value. Oversee supplier onboarding, assurance and framework adherence, ensuring suppliers meet NewDay's governance, policy and contractual requirements. Produce and utilise supplier performance reporting and MI to support decision-making and continuous improvement.

We're looking for these essential skills

• Proven experience managing suppliers, vendors or external service providers.
• Strong stakeholder management and communication skills, with the ability to build relationships across all levels, including senior stakeholders.
• Ability to work independently and effectively within a fast-paced environment.
• Strong organisational skills, attention to detail and analytical capabilities, with the ability to use data and MI to drive improvements.
• Experience investigating, understanding and resolving supplier or operational incidents.
• We'd love for you to know or learn Managing suppliers and/or external relationships within a regulated environment.
• Supplier governance, assurance, risk management and control frameworks.
• Financial services experience is beneficial but not essential.

Externally this role could be known as Supplier Manager, Vendor Manager, Third-Party Manager, Supplier Relationship Manager, Vendor Relationship Manager, Supplier Performance Manager, Supplier Governance Manager, Third-Party Risk Manager, Supplier Assurance Manager or Outsourcing Manager #LI-Hybrid #BC1

At NewDay, we value all types of diversity. We're an equal opportunity employer and believe that our differences create a vibrant, authentic working culture. We want all our colleagues to feel able to bring their whole selves to work. We don't discriminate on the basis of protected characteristics or identities. We make sure that every job is crafted to be inclusive and that people with disabilities or caring responsibilities can take part in the application and interview process. Tell us if you need accommodations: We'll put reasonable adjustments in place to support you. We work with Textio to make our job design and hiring inclusive.

Permanent

We help people move forward with credit and help our colleagues to move their careers forward too. Through innovative consumer credit and embedded finance products powered by groundbreaking technology, we deliver over 300 million transactions every year. Our brands include Aqua, Marbles, Fluid, Bip and NewPay. We partner with leading brands such as AO, Argos, Boohoo, John Lewis and Lloyds Bank. Over 5 million UK customers are supported by our award-winning customer service.