Specialist Services Director

Bridge Recruitment; London; On-site; GBP 50,000 - 80,000; Full time

Job summary

A leading facilities management company is seeking a Specialist Cleaning Services Director to manage and grow their cleaning division in London. This permanent/full-time role involves driving operational innovation, ensuring compliance with health and safety standards, and enhancing customer satisfaction through effective leadership. Ideal candidates will possess substantial experience in facilities management and a strong track record of delivering efficient, service-focused solutions.

Qualifications

• Proven leadership experience in senior-level role.
• Strong knowledge of specialist cleaning techniques.
• Track record of delivering operational efficiencies.

Responsibilities

• Lead the specialist cleaning division with operational efficiency.
• Identify new business opportunities for growth.
• Build and maintain long-term client relationships.

Skills

Leadership

Operational efficiency

Customer satisfaction

Innovation

Negotiation

Education

Experience in Facilities Management

Knowledge of health & safety compliance

Job description

1 day ago Be among the first 25 applicants

Get AI-powered advice on this job and more exclusive features.

This range is provided by Bridge Recruitment. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Direct message the job poster from Bridge Recruitment

Role: Specialist Cleaning Services Director

Job Status: Permanent/Full-Time

Location: London/South East

Vacancy Reference: VR/05275

Role Description:

Our client, a global leader in Facilities Management and specialist cleaning services, has a fantastic opportunity for a Specialist Cleaning Services Director to join their Team. As Specialist Services Director, you will be responsible for shaping, developing and leading the specialist cleaning division, ensuring that the company continues to deliver world-class cleaning solutions. This is a strategic leadership role that requires a commercially astute and operationally driven individual who can drive efficiency, innovation and customer satisfaction while ensuring compliance with health and safety regulations. The ideal Specialist Services Director will be instrumental in leading teams, strengthening client relationships and identifying new business opportunities to support growth. This is an exciting opportunity to work for a forward-thinking, well-known company delivering first-class service solutions to customers worldwide.

Responsibilities:

• Develop and execute a strategic vision for the specialist cleaning division, ensuring growth, operational efficiency and innovation
• Identify new business opportunities, partnerships and revenue streams, contributing to the overall expansion and profitability of the company
• Build and nurture long-term relationships with key clients, ensuring outstanding customer service and retention
• Serve as the primary point of contact for high-profile contracts, ensuring contractual obligations are met and exceeded
• Oversee the day-to-day operations of the specialist cleaning division, ensuring the highest standards of service delivery
• Develop and implement standard operating procedures (SOPs) and KPIs to drive efficiency and effectiveness
• Lead, mentor and develop a high-performing team, fostering a culture of excellence, accountability and continuous improvement
• Ensure that all staff are properly trained and certified in specialist cleaning techniques, health and safety standards, and best practices, promoting a strong health and safety culture

Requirements:

• Proven leadership experience in a senior-level role within specialist cleaning services, facilities management, or a related field
• Strong knowledge of specialist cleaning techniques, health & safety compliance, and regulatory frameworks
• A track record of delivering operational efficiencies and service improvements in a fast-paced environment
• Commercial and financial acumen with the ability to drive revenue growth and cost efficiencies
• Excellent communication and negotiation skills, with the ability to build strong relationships with key stakeholders
• A passion for innovation, sustainability, and continuous improvement in cleaning services
• The ability to lead and inspire teams, ensuring high levels of motivation and performance

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management

• Industries

  Facilities Services

Referrals increase your chances of interviewing at Bridge Recruitment by 2x

Sign in to set job alerts for “Director of Services” roles.

Ashford, England, United Kingdom 1 day ago

London, England, United Kingdom 2 months ago

Operations Director - Professional Services SME

London, England, United Kingdom 3 days ago

London, England, United Kingdom 9 months ago

London, England, United Kingdom 1 day ago

London, England, United Kingdom 1 week ago

Non-Executive Director Redbridge Civic Services Ltd

London, England, United Kingdom 1 week ago

Director, Strategy Development Leader, People Advisory Services

Director, Technical Client Services (EMEA)

London, England, United Kingdom 2 weeks ago

Greater London, England, United Kingdom 2 weeks ago

London, England, United Kingdom 1 week ago

Director, Launch & Professional Services, EMEA

London, England, United Kingdom 2 weeks ago

Gravesend, England, United Kingdom 1 month ago

London, England, United Kingdom 2 weeks ago

City Of London, England, United Kingdom 1 month ago

City Of London, England, United Kingdom 2 weeks ago

Greater London, England, United Kingdom 1 week ago

Romford, England, United Kingdom 3 days ago

London, England, United Kingdom 1 week ago

Managing Director - Multi-Disciplinary Building Services Consultancy

Interim General Manager Lewisham Community Services

London, England, United Kingdom 1 week ago

Director of Resident Services, Bluetownonline

Colchester, England, United Kingdom 1 week ago

London, England, United Kingdom 3 weeks ago

Deputy Director - Neurodevelopmental Disorders

London, England, United Kingdom 1 day ago

Director of Operations - International E-commerce

London, England, United Kingdom 5 months ago

London, England, United Kingdom 1 month ago

London, England, United Kingdom 1 week ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.