Specialist Multiple Disadvantage Worker

Single Homeless Project co; City Of London; On-site; GBP 32,000 - 35,000; Full time

Benefits offered by this job

Salary increase after probation

Flexible working hours

25 days annual leave (plus bank hols)

Pension scheme

Job summary

Single Homeless Project is recruiting a Specialist Multiple Disadvantage Worker to join our Westminster Harrow Road Assessment Hub, supporting people experiencing multiple disadvantage with mental health, substance use, and complex needs. The role is full-time and permanent, offering a salary from £32,034.46 to £35,081.51 per year, with a six-month probation and generous benefits.

You will work in a supportive, trauma-informed environment, collaborating with partners and a team committed to

Qualifications

• Experience working with people experiencing multiple disadvantage, including mental health and substance use.
• Ability to apply psychologically informed approaches to engage individuals who may be ambivalent about support.
• Strong skills in building trust, maintaining professional boundaries and advocacy with external services.

Responsibilities

• Support people experiencing multiple disadvantage to access housing, services and pathways out of homelessness.
• Work within a trauma-informed, strengths-based approach to engage clients.
• Collaborate with partner agencies to improve access and outcomes.

Skills

Experience with multiple disadvantage

Harm minimisation

Dual diagnosis

Building trust rapidly

Advocacy and systems navigation

Job description

Single Homeless Project has an opportunity for a Specialist Multiple Disadvantage Worker to join our experienced and committed teams based in Westminster??????. You will join us on a full-time, permanent basis. In return, you will receive a competitive salary starting at £32,034.46 and rising incrementally to £35,081.51 per annum.

We’re London’s leading homelessness charity – and we get things done.

In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up.

We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own.

Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable.

We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.

About the Specialist Multiple Disadvantage Worker role:

For someone who has spent nights sleeping rough, the right support at the right moment can change everything. At our Harrow Road Assessment Hub in Westminster, you'll play a vital role in making those moments count, helping people experiencing multiple disadvantage find a way forward when the barriers in front of them can feel impossible to overcome.

About you:

• You bring strong experience working with people experiencing multiple disadvantage, including mental health and substance use, and understand how these needs intersect.
• You’re confident using psychologically informed approaches, including harm minimisation and dual diagnosis, to engage people who may be ambivalent about support.
• You know how to build trust quickly, working in a non-judgemental, strengths-based way while maintaining clear professional boundaries.
• You’re skilled at navigating systems and advocating for clients, working effectively with external services to improve access and outcomes.
• You’re able to manage complexity, using your judgement to prioritise, problem-solve and respond calmly in challenging situations.

Our attractive benefits package includes:

• A salary increase after successfully completing six month's probationary period
• A 37.5 hour working week including flexible working hours (core hours are 10am – 4pm) in non-accommodation services
• 25 days annual leave, increasing annually to the maximum 30 days (plus paid Bank Holidays),
• A contributory pension scheme: Single Homeless Project will contribute the equivalent of 5% of your annual salary
• Staff Health Cash Plan and discounts scheme
• Comprehensive and integrated training programme designed specifically to develop the skills and knowledge involved in our work

Important info:

Closing date: Tuesday 10th November at midnight

Interview date: Thursday 19th November online via Microsoft Teams

Please note there will be a second stage interview for progressed candidates in service in Westminster.

This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.

Please note applications are reviewed for AI use in application questions. Applications with insufficient/without current right to work or requiring sponsorship will not be accepted for this role.

Single Homeless Project is actively committed to equal opportunities and the promotion of diversity and inclusion, in all of our services and workplaces. We are also Disability Confident Committed and are IIP Silver accredited. ???????